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Unified Management of Cloud, Software, and Hardware PBXs - Coming Soon

Built for partners of all kinds, Cloud One Unified Communications Management Platform (UCMP) offers easy-to-use, enterprise-level tools to manage all Cloud One PBXs and TA gateways before, during, and after deployment. It enable opportunities to quickly launch UCaaS business and provides centralized interfaces to provision, manage, monitor, and support Cloud One products individually or in batches, no matter where they are deployed.

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Cloud PBX Delivery and Management

For MSPs and service providers, the Cloud One Unified Communications Management Platform serves as a multi-instance hosted solution, enabling you to expand your sales channels, engage resellers, or sell directly. With a comprehensive UCaaS suite offering carrier-grade reliability and security, you can swiftly deploy and manage Cloud PBXs, monitor resource usage and terminal registrations by endpoint type, adjust capacity, and more, all with ease. This allows you to reduce maintenance time and increase profitability.

  • Cloud One Business Communication Suite UCaaS or white label
  • Full PBX management & monitoring tools
  • Secure-by-design, multi-instance architecture
  • Minimal upfronts & technical knowledge needed
  • Host in our data centers or yours
  • Centralized SIP trunk configuration and DID assignment across PBXs
  • Centralized, custom management through API and data export

Software & Device Remote Management

Cloud One Unified Communications Management Platform also allows for hassle-free management and configuration of customer-premises Cloud One PBX Systems and FXS VoIP Gateways across multiple locations. Gain a panoramic view of devices performance. Check detailed information about each device. Spot issues before customers do and quickly troubleshoot through HTTPS-secured remote connections. Provide your customers with Level 2 technical support and better SLAs.

  • Add and manage all on one interface
  • Provision PBXs in bulk with templates
  • SSH tunneling for secure remote access
  • Real-time monitoring of customers’ devices
  • Descriptive email alerts on critical issues

Usage and Performance Monitoring

Track your customers' PBX resource usage and performance data using Cloud One Unified Communications Management Platform's powerful monitoring tools for the Business Communication Systems. With intuitive graphs, you can easily visualize key metrics, proactively identify issues, and leverage data for strategic planning in PBX capacity scaling and upselling.

  • Track extension, concurrent call, and SIP trunk usage
  • Track CPU, memory, and storage usage
  • Track network inflow and outflow rate
  • Real-time insights and historical trends

More Tools for Effortless Managed Services



30+ Types of Alarm

With proactive monitoring, should a critical issue occur, you will be notified immediately – even before your customer spot it.


Dashboard

A widget-based dynamic dashboard real-time overview of all your managed PBX, including PBX status, device status, alarm trend, tasks status, etc.


Provisioning Template

Automate basic PBX configurations for your customers with customizable provisioning templates.


Task Management

Provision, upgrade, backup, and restore PBX individually or in batches with scheduled tasks.


Central Repository

Check for firmware updates. Upload backup files and restore PBX. Create and apply PBX provisioning templates.


Shared Admin

Add colleague accounts to co-manage UCMP and customers’ devices. Realize granular administration by limiting permissions, grouping devices, etc.