Cloud PBX for Hospitals & Healthcare Providers in Kenya
Put patients and communication at the center of medical care.
Cloud One provides locally supported SIP Trunk services in Kenya, bundled with our Business Communication Suite (BCS) to deliver a complete business telephony solution.
Take Your Healthcare Phone System to the Next Level
All the features you need in one simple package.
Easy for everyone with less admin burden
Deploy in your choice of the cloud or on-premise
Inbuilt call center for patient care & services
Guarantee of little-to-no system downtime
Enterprise-grade data security & compliance
Reliable SIP Trunk Connectivity
Every Cloud One Business Communication Suite (BCS) deployment comes with enterprise-grade SIP Trunk connectivity, enabling businesses to make and receive calls over a secure IP network without the limitations and costs associated with traditional telephone lines.
Cloud One SIP Trunks are designed to deliver crystal-clear voice quality, high availability, and seamless scalability, ensuring your organization remains connected as communication demands grow.
With local Kenyan phone numbers, flexible channel capacity, and direct integration with leading IP PBX platforms, Cloud One SIP Trunks provide a future-ready foundation for modern business communications.
A Patient-First Approach in All Communications
Cloud One phone system for healthcare offers a robust call center and more UC features in one place. Accelerate the call flow of medical hotlines, efficiently deliver notifications, and enhance patient experience throughout the care journey.
Automatic call distribution, IVR, wallboard, queue callbacks, and more to drive faster call resolution and boost productivity in busy health centers.
Connect your SMS trunks to send appointment and medication reminders, and support patient inquiries in one simple interface.
Leverage paging to broadcast emergency alerts, routine notifications, or urgent tasks for timely response and productivity improvement.
Out-of-box CRM integrations and custom API integration with clinical systems like EHR, facilitate data-driven decisions to improve care quality.
Easier Connectivity, Less Admin Burden
- Desktop/Mobile UC Clients for all internal and patient communications, allowing all care team members to stay connected at anytime, from anywhere.
- Integrated Video Conferencing for a virtual visit and enable smoother internal collaboration to optimize healthcare outcome.
- Hot Desking for doctors to share IP Phones in one office via their own extension number, supporting flexible working arrangements.
- Embrace point-and-click administration through an intuitive admin portal, with a guarantee of high availability.
Medical Hotline & Appointment
- 24/7 AI Receptionist, wallboard, queue callback, and more call center features to reduce wait time.
- One-click pause recording to safeguard patients’ sensitive information.
- Receive automatic queue callback when doctors are available.
- SMS integrations for appointment scheduling, reminders, and more.
In-office Care & Telehealth
- Integrated video meeting for teleconsultation.
- Hot desking for desk phone sharing enhances agility in medical offices.
- Simu Connect to ensure the always-on mobility and accessibility of the care team.
- Personalized care with custom CRM, EHR, and more clinical system integrations.
Aftercare Follow-up
- Simu Connect UC Client enables specialists to conduct follow-ups for discharged patients from anywhere, on any device.
- Send reminders or medication guidance for patients via SMS.
- Unique extension numbers to keep doctors’ personal numbers private.
- Rich API integrations like prescription refill requests and more.
Solution Deployment Scenario
Get in Touch with us
Contact us today to discover how our tailored communication solution for healthcare providers can help streamline your communication.