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Edit an Extension Group

Edit an extension group.

Request URL

POST {base_url}/{api_path}/extensiongroup/update?access_token={access_token}

Request parameters

ParameterRequiredTypeDescription
idYesIntegerThe unique ID of an extension group.
Note: You can query extension group's ID using Search Specific Extension Groups.
member_selectNoStringHow extensions are added to the group.

Valid value:

  • sel_all_ext: Select all extensions.
  • sel_specific: Select specific extensions.
membersNoArray<Member_info>The information of the member extensions.
Note: This parameter is required when member_select is set to sel_specific.
mgr_enb_chg_presence Available for managerNoIntegerWhether managers can change group members' presence status on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_call_distribution Available for managerNoIntegerWhether managers can distribute incoming calls on Operator Panel, including redirect, transfer, and drag-and-drop operations.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_call_conn Available for managerNoIntegerWhether managers can pick up or hang up other extensions' calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_monitor Available for managerNoIntegerWhether managers can monitor calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_call_park Available for managerNoIntegerWhether managers can park and retrieve calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ctrl_ivr Available for managerNoIntegerWhether managers can control IVR calls on Operator Panel, regardless of the IVR menu.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ctrl_call_flow Available for managerNoIntegerWhether managers can control call flow on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ctrl_ai_receptionist Available for managerNoIntegerWhether managers can manage AI receptionist calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_office_time_switch Available for managerNoIntegerWhether managers can switch Business Hours and Holidays status on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_mgr_recording Available for managerNoIntegerWhether managers can change group members' recording status on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_company_contact_match Available for managerNoIntegerWhether managers can identify incoming calls from company contacts on Operator Panel, regardless of whether they have permission to view the company contacts.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ext_call_distribution Available for managerNoIntegerWhether managers can distribute incoming calls on Extension Page, including redirect and transfer operations.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ext_call_conn Available for managerNoIntegerWhether managers can pick up or hang up other extensions' calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ext_monitor Available for managerNoIntegerWhether managers can monitor calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ext_call_park Available for managerNoIntegerWhether managers can park and retrieve calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ext_call_flow Available for managerNoIntegerWhether managers can control call flow on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ext_ai_receptionist Available for managerNoIntegerWhether managers can manage AI receptionist calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
mgr_enb_ext_company_contact_match Available for managerNoInteger

Whether managers can identify incoming calls from company contacts on Extension Page, regardless of whether they have permission to view the company contacts.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_chg_presence Available for userNoIntegerWhether users can change group members' presence status on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_call_distribution Available for userNoIntegerWhether users can distribute incoming calls on Operator Panel, including redirect, transfer, and drag-and-drop operations.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_call_conn Available for userNoInteger

Whether users can pick up or hang up other extensions' calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_monitor Available for userNoIntegerWhether users can monitor calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_call_park Available for userNoIntegerWhether users can park and retrieve calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ctrl_ivr Available for userNoIntegerWhether users can control IVR calls on Operator Panel, regardless of the IVR menu.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ctrl_call_flow Available for userNoIntegerWhether users can control call flow on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ctrl_ai_receptionist Available for userNoIntegerWhether users can manage AI receptionist calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_company_contact_match Available for userNoInteger

Whether users can identify incoming calls from company contacts on Operator Panel, regardless of whether they have permission to view the company contacts.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ext_call_distribution Available for userNoInteger

Whether users can distribute incoming calls on Extension Page, including redirect and transfer operations.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ext_call_conn Available for userNoInteger

Whether users can pick up or hang up other extensions' calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ext_monitor Available for userNoIntegerWhether users can monitor calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ext_call_park Available for userNoInteger

Whether users can park and retrieve calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ext_call_flow Available for userNoInteger

Whether users can control call flow on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ext_ai_receptionist Available for userNoIntegerWhether users can manage AI receptionist calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
user_enb_ext_company_contact_match Available for userNoIntegerWhether users can identify incoming calls from company contacts on Extension Page, regardless of whether they have permission to view the company contacts.

Valid value:

  • 0: Disabled
  • 1: Enabled

Member_info

Note:This parameter is required when member_select is set to sel_specific.

ParameterRequiredTypeDescription
ext_idYesIntegerExtension ID.
Note: You can query extension's ID using Search Specific Extensions.
roleYesStringThe extension user's role in the extension group.

Valid value:

  • manager
  • user
  • custom
enb_chg_presence (Available for custom user)NoIntegerWhether custom users can change group members' presence status on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_call_distribution (Available for custom user)NoIntegerWhether custom users can distribute incoming calls on Operator Panel, including redirect, transfer, and drag-and-drop operations.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_call_conn (Available for custom user)NoIntegerWhether custom users can pick up or hang up other extensions' calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_monitor (Available for custom user)NoIntegerWhether custom users can monitor calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_call_park (Available for custom user)NoIntegerWhether custom users can park and retrieve calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ctrl_ivr (Available for custom user)NoIntegerWhether custom users can control IVR calls on Operator Panel, regardless of the IVR menu.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ctrl_call_flow (Available for custom user)NoIntegerWhether custom users can control call flow on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ctrl_ai_receptionist (Available for custom user)NoIntegerWhether custom users can manage AI receptionist calls on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_office_time_switch (Available for custom user)NoIntegerWhether custom users can switch Business Hours and Holidays status on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_mgr_recording (Available for custom user)NoIntegerWhether custom users can change group members' recording status on Operator Panel.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_company_contact_match (Available for custom user)NoIntegerWhether custom users can identify incoming calls from company contacts on Operator Panel, regardless of whether they have permission to view the company contacts.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ext_call_distribution (Available for custom user)NoIntegerWhether custom users can distribute incoming calls on Extension Page, including redirect and transfer operations.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ext_call_conn (Available for custom user)NoIntegerWhether custom users can pick up or hang up other extensions' calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ext_monitor (Available for custom user)NoIntegerWhether custom users can monitor calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ext_call_park (Available for custom user)NoIntegerWhether custom users can park and retrieve calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ext_call_flow (Available for custom user)NoIntegerWhether custom users can control call flow on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ext_ai_receptionist (Available for custom user)NoIntegerWhether custom users can manage AI receptionist calls on Extension Page.

Valid value:

  • 0: Disabled
  • 1: Enabled
enb_ext_company_contact_match (Available for custom user)NoInteger

Whether custom users can identify incoming calls from company contacts on Extension Page, regardless of whether they have permission to view the company contacts.

Valid value:

  • 0: Disabled
  • 1: Enabled

Response parameters

ParameterTypeDescription
errcodeIntegerReturned error code.
  • 0: Succeed.
  • Non-zero value: Failed.
Note: You can check the error code and error message in Error Code and Error Message.
errmsgStringReturned message.
  • SUCCESS: Succeed.
  • FAILURE: Failed.

Examples

Request example

Change the member extensions of extension group "Docs" (ID is "178").

POST /openapi/v1.0/extensiongroup/update?access_token=5SwyByhbSfsNlpI1v4GtHxEDmKsZwzjQ HTTP/1.1
Host: 192.168.5.150:8088
Content-Type: application/json

{
    "id": 178, 
     "members": [
            {
                "ext_id": 159,
                "role": "user"
            },
            {
                "ext_id": 10,
                "role": "user"
            }
    ]
}

Response example

HTTP/1.1 200 OK
{
    "errcode": 0,
    "errmsg": "SUCCESS"
}
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About us

Cloud One Limited is a leading Kenyan local telephony service provider. Established in 2017, we offer reliable and secure cloud and on premise business communication solutions, including SIP trunks, Yealink IP phones, and VPS hosting in our Tier 3 data center.


Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

DUNS Registration Number: 561230946
Company Registration Number: PVT-5JUEYMA
Licensed & Regulated by the Communications Authority of Kenya


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  • +254 20 7900000
  • Saachi Plaza, UNIT A3 - Argwings Kodhek Rd
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