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(30029) Agent Status Changed

When agent status is changed, the PBX will send an event report to the third-party application.

Report parameters

ParameterTypeDescription
typeIntegerEvent ID.
snStringPBX's serial number.
msgObject <Detailed_Info>The detailed information.

Detailed_Info

ParameterTypeDescription
queue_numberStringQueue number.
agent_numberStringThe extension number of the agent whose status has changed.
statusStringThe current status.
reasonStringThe reason why the agent status changed to pause.

Report example

{
    "type": 30029,
    "sn": "3631A2124788",
    "msg": {
        "queue_number": "queue-6402",
        "agent_number": "1002",
        "status": "Paused",
        "reason": "Lunch"
    }
}