(30015) Call Failure Report

If failed to initiate a call, the PBX will send an event report to the third-party application.

Report parameters

Parameter	Type	Description
type	Integer	Event ID.
sn	String	PBX's serial number.
msg	Object<Call_Info>	The detailed information of the calls.

Call_Info

Parameter	Type	Description
call_id	String	The unique ID of each call.
reason	String	Call failure reason. NO Dial Permission: The extension/organization has no dial permission. NO Outbound Restriction: The extension has no outbound call permission. Circuit/channel congestion: Engaged. The channel is in use. DND: The callee enabled DND. Line Unreachable: The external line is unreachable. User Busy: The callee declined the call. 410 Gone: Away. 404 NOT found: The callee number is not found. 408 Request Time: The call is not answered or the callee powers off. 480 Temporarily Unavailable: The call is not answered. 484 Address incomplete: Incorrect format of callee number. 486 Busy here: The callee is busy in a call. 603 Declined: The call is timed out.
members	Array<Members>	A list of information for different types of members during the call.

Members

Parameter	Type	Description
extension	Object<ExtensionInfo>	The information of the extensions.
inbound	Object<InboundInfo>	The information of the inbound calls.
outbound	Object<OutboundInfo>	The information of the outbound calls.

ExtensionInfo

Parameter	Type	Description
number	String	Extension number.
channel_id	String	The call channel ID of each members during the call.
member_status	String	The current call status of the member. ALERT: The caller who initiates the call is in the ringback state. RING: The callee is in the ringing state. ANSWERED:The call initiated by the caller has been answered. ANSWER: The callee has answered the call, and is in the talking state. HOLD: The call is held. BYE: The call is hung up.
call_path	String	The call path that indicates how the call is established. Note: This parameter returns the call path when the call passes through IVR, Call Flow, Queue, Ring Group, Paging/Intercom, or Conference.

InboundInfo

Parameter	Type	Description
from	String	The caller number.
to	String	The callee number.
trunk_name	String	The name of the trunk that passes the inbound calls.
channel_id	String	The call channel ID of each member during the call.
member_status	String	The current call status of the member. ALERT: The caller who initiates the call is in the ringback state. RING: The callee is in the ringing state. ANSWERED:The call initiated by the caller has been answered. ANSWER: The callee has answered the call, and is in the talking state. HOLD: The call is held. BYE: The call is hung up.
call_path	String	The call path that indicates how the call is established. Note: This parameter returns the call path when the call passes through IVR, Call Flow, Queue, Ring Group, Paging/Intercom, or Conference.

OutboundInfo

Parameter	Type	Description
from	String	The caller number.
to	String	The callee number.
trunk_name	String	The name of the trunk that passes the inbound calls.
channel_id	String	The call channel ID of each member during the call.
member_status	String	The current call status of the member. ALERT: The caller who initiates the call is in the ringback state. RING: The callee is in the ringing state. ANSWERED:The call initiated by the caller has been answered. ANSWER: The callee has answered the call, and is in the talking state. HOLD: The call is held. BYE: The call is hung up.
call_path	String	The call path that indicates how the call is established. Note: This parameter returns the call path when the call passes through IVR, Call Flow, Queue, Ring Group, Paging/Intercom, or Conference.

Report example

Extension 2008 calls extension 2002, and extension 2002 refuses the call.

{
    "type": 30015,
    "sn": "3631A2124XXX",
    "msg": "{
          "call_id":"1651478097.79",
          "reason":"486 Busy Here",
          "members":[
               {
                  "extension":{
                         "number":"2002",
                         "channel_id":"PJSIP/2002-0000002e",
                         "member_status":"BYE",
                         "call_path":" "
                                 }
                },
               {
                  "extension":{
                          "number":"2008",
                          "channel_id":"PJSIP/2008-0000002d",
                          "member_status":"ALERT",
                          "call_path":" "
                                 }
                }
                      ]
                }"
}