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(30009) Extension Presence State Changed

When the extension presence status is changed, the PBX will send an event report to the third-party application.

Prerequisites

You have enabled the Presence Status Monitor feature for the desired extensions on the PBX. For more information, see Enable Cloud One Business Communication Suite API.

Report parameters

ParameterTypeDescription
typeIntegerEvent ID.
snStringPBX's serial number.
msgObject<Ext_Presence>The current presence status of the extension.

Ext_Presence

ParameterTypeDescription
extensionStringExtension number.
statusStringThe current presence status of extension.
  • available: Available.
  • away: Away.
  • business_trip: Business Trip
  • do_not_disturb: Do Not Disturb (DND).
  • lunch: Lunch Break.
  • off_work: Off Work.

Report examples

The presence of extension 2005 is changed to "Business Trip".

{
    "type": 30009,
    "sn": "3631A2124XXX",
    "msg": "{"extension":"2005","status":"business_trip"}"
}