Query Inbound Route List

Query the inbound route list.

Request URL

GET {base_url}/{api_path}/inbound_route/list?access_token={access_token}

Request parameters

Parameter	Required	Type	Description
page	No	Integer	Define which page is displayed.
page_size	No	Integer	Define how many records per page.
sort_by	No	String	Define the sorting field. Valid value: id pos name
order_by	No	String	Define the display order. Valid value: asc: Ascending order desc: Descending order

Response parameters

Parameter	Type	Description
errcode	Integer	Returned error code. 0: Succeed. Non-zero value: Failed. Note:You can check the error code and error message in Error Code and Error Message.
errmsg	String	Returned message. SUCCESS: Succeed. FAILURE: Failed.
total_number	Integer	The total number of inbound routes.
last_pos	Integer	The last position in the inbound route list.
data	Array <Inroute_Info>	The basic information of the inbound route.

Inroute_Info

Parameter	Type	Description
id	Integer	The unique ID of the inbound route.
pos	Integer	The current position of the inbound route in the list.
name	String	The name of the inbound route.
default_destination	String	The default destination of the inbound route. disabled end_call: Hang up extension: Extension pattern_to_ext: Match DID pattern to extensions range_to_ext: Match DID range to extension range pattern_to_ext_list: Match DID number(s) to extension(s) in one-to-one correspondence. ext_vm: Extension voicemail ivr: IVR call_flow: Call Flow ai_receptionist: AI receptionist ring_group: Ring group queue: Queue group_vm: Group voicemail conference: Conference external_num: External number outroute: Outbound route play_greeting: Play greeting then hang up fax_to_email: Fax to email
default_desination_value	String	The specific value of the default destination.
current_destination	String	The current destination of the inbound route. end_call: Hang up extension: Extension pattern_to_ext: Match DID pattern to extensions range_to_ext_dest: Match extension range ext_vm: Extension voicemail ivr: IVR call_flow: Call Flow ai_receptionist: AI receptionist ring_group: Ring group queue: Queue group_vm: Group voicemail conference: Conference external_num: External number outroute: Outbound route play_greeting: Play greeting then hang up fax_to_email: Fax to email
current_desination_value	String	The specific value of the current destination.
time_condition	String	Time-based routing mode. disabled: Inbound calls are routed to the default condition. global: Inbound calls are routed based on global business hours. route_scope: Inbound calls are routed based on custom business hours. custom: Inbound calls are routed based on custom time periods.
business_hours_destination	String	The destination for inbound calls during business hours. disabled end_call: Hang up extension: Extension pattern_to_ext: Match DID pattern to extensions range_to_ext: Match DID range to extension range pattern_to_ext_list: Match DID number(s) to extension(s) in one-to-one correspondence. ext_vm: Extension voicemail ivr: IVR call_flow: Call Flow ai_receptionist: AI receptionist ring_group: Ring group queue: Queue group_vm: Group voicemail conference: Conference external_num: External number outroute: Outbound route play_greeting: Play greeting then hang up fax_to_email: Fax to email
business_hours_destination_value	String	The specific value of business hours destination.
outside_business_hours_destination	String	The destination for inbound calls during outside business hours. disabled end_call: Hang up extension: Extension pattern_to_ext: Match DID pattern to extensions range_to_ext: Match DID range to extension range pattern_to_ext_list: Match DID number(s) to extension(s) in one-to-one correspondence. ext_vm: Extension voicemail ivr: IVR call_flow: Call Flow ai_receptionist: AI receptionist ring_group: Ring group queue: Queue group_vm: Group voicemail conference: Conference external_num: External number outroute: Outbound route play_greeting: Play greeting then hang up fax_to_email: Fax to email
outside_business_hours_destination_value	String	The specific value of outside business hours destination.
holidays_hours_destination	String	The destination for inbound calls during holidays. disabled end_call: Hang up extension: Extension pattern_to_ext: Match DID pattern to extensions range_to_ext: Match DID range to extension range pattern_to_ext_list: Match DID number(s) to extension(s) in one-to-one correspondence. ext_vm: Extension voicemail ivr: IVR call_flow: Call Flow ring_group: Ring group ai_receptionist: AI receptionist queue: Queue group_vm: Group voicemail conference: Conference external_num: External number outroute: Outbound route play_greeting: Play greeting then hang up fax_to_email: Fax to email
holidays_hours_destination_value	String	The specific value of holidays destination.
time_condition_value	Array <Time_Condition_Info>	The information of time condition.Note:This parameter is displayed only when time_condition is set to route_scope or custom.

Time_Condition_Info

Parameter	Type	Description
days_of_week	String	Days of week. mon tue wed thu fri sat sun
times	String	Period of time.

Examples

Request example

GET /openapi/v1.0/inbound_route/list?page=1&page_size=20&sort_by=pos&order_by=asc&access_token=VpTsz7k6XSOpfjDntqetBQ7nSE9QsbAN HTTP/1.1
Host: 192.168.5.150:8088

Response example

HTTP/1.1 200 OK
{
    "errcode": 0,
    "errmsg": "SUCCESS",
    "total_number": 5,
    "last_pos": 5,
    "data": [
        {
            "id": 52,
            "pos": 1,
            "name": "from-110",
            "default_destination": "extension",
            "current_destination": "extension",
            "time_condition": "disabled",
            "default_desination_value": "2005-Kristin Hale",
            "current_desination_value": "2005-Kristin Hale"
        },
        {
            "id": 48,
            "pos": 2,
            "name": "from41",
            "default_destination": "ring_group",
            "current_destination": "ring_group",
            "time_condition": "disabled",
            "default_desination_value": "Support",
            "current_desination_value": "6300-Support"
        },
        {
            "id": 49,
            "pos": 3,
            "name": "from-35",
            "default_destination": "disabled",
            "current_destination": "end_call",
            "time_condition": "custom",
            "time_condition_value": [
                {
                    "days_of_week": "mon tue",
                    "times": [
                        "09:15-12:00"
                    ]
                }
            ],
            "business_hours_destination": "end_call",
            "outside_business_hours_destination_value": "39",
            "holidays_hours_destination": "ivr",
            "holidays_hours_destination_value": "Holiday"
        },
        {
            "id": 50,
            "pos": 4,
            "name": "from-34",
            "default_destination": "disabled",
            "current_destination": "ring_group",
            "time_condition": "route_scope",
            "current_desination_value": "6300-Support",
            "time_condition_value": [
                {
                    "days_of_week": "mon tue wed thu fri",
                    "times": [
                        "09:00-11:30",
                        "13:30-17:40"
                    ]
                }
            ],
            "business_hours_destination": "ring_group",
            "business_hours_destination_value": "Support",
            "outside_business_hours_destination": "ivr",
            "outside_business_hours_destination_value": "Self-Service",
            "holidays_hours_destination": "ivr",
            "holidays_hours_destination_value": "Holiday"
        },
        {
            "id": 53,
            "pos": 5,
            "name": "local_support",
            "default_destination": "disabled",
            "current_destination": "ring_group",
            "time_condition": "global",
            "current_desination_value": "6300-Support",
            "business_hours_destination": "ring_group",
            "business_hours_destination_value": "Support",
            "outside_business_hours_destination": "ivr",
            "outside_business_hours_destination_value": "Self-Service",
            "holidays_hours_destination": "ivr",
            "holidays_hours_destination_value": "Holiday"
        }
    ]
}