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Update Read Status of a Voicemail Message

Update the read status of a specific voicemail message to "Read".

Scenario

The PBX is used for room extension management in a hotel, and the hotel system utilizes a third-party voicemail system to store voicemail messages. When there is a voicemail message left for a room extension, the third-party voicemail system calls the API to add a voicemail message to the PBX extension registered on the room phone. As a result, the message indicator on the room phone will light up, notifying the guest of the new voicemail message.

After the guest reads the voicemail message, the third-party voicemail system calls the API to update the read status of the voicemail message to "Read". In this way, the message indicator on the room phone will turn off.

Request URL

POST {base_url}/{api_path}/vm/update?access_token={access_token}

Request parameters

ParameterRequiredTypeDescription
idNoStringThe unique ID of the voicemail message.
Note:
  • You can query the voicemail message ID using Query Voicemail Messages of an Extension or a Group Voicemail.
  • Either id or uid is required for updating read status of a voicemail message.
uidNoStringThe unique ID of CDR.
Note:
  • You can query the ID using Query Voicemail Messages of an Extension or a Group Voicemail.
  • Either id or uid is required for updating read status of a voicemail message.
vm_statusYesStringSpecify the read status of the voicemail message.

Valid value: 1 (Read).

Response parameters

ParameterTypeDescription
errcodeIntegerReturned error code.
  • 0: Succeed.
  • Non-zero value: Failed.
Note: You can check the error code and error message in Error Code and Error Message.
errmsgStringReturned message.
  • SUCCESS: Succeed.
  • FAILURE: Failed.

Examples

Request example

POST /openapi/v1.0/vm/update?access_token=UN4AwGY5YMn2tQDqM8LoRi9oPeInD0oP HTTP/1.1
Host: 192.168.5.150:8088
Content-Type: application/json
User-Agent: OpenAPI

{
  "id": "1718161323-00000002",
  "vm_status": 1
}

Response example

HTTP/1.1 200 OK
{
    "errcode": 0,
    "errmsg": "SUCCESS"
}
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About us

Cloud One Limited is a leading Kenyan local telephony service provider. Established in 2017, we offer reliable and secure cloud and on premise business communication solutions, including SIP trunks, Yealink IP phones, and VPS hosting in our Tier 3 data center.


Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

DUNS Registration Number: 561230946
Company Registration Number: PVT-5JUEYMA
Licensed & Regulated by the Communications Authority of Kenya


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