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Self Managed BCS Elite Hosting Subscription

Self Managed BCS Elite Hosting Subscription

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated Cloud One hosting or self hosted 
✅ Admin Portal
👉Requires technical expertise to setup & support
✅ Capacity upgrade Increments of 4SC or 10 Users
📆 1 Year Contract for Cloud One hosting
✅ Locally hosted at Africa Data Centre Nairobi & Raxio Data Centre Kampala
✅ 15 Data Centre located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, MacOS,  Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One PAYG 4SC SIP Trunk Subscription with 4 Cloud One Phone Numbers +25420790XXXX
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Simultaneous Calls Ratio as per BCS license limit
✅ Boss-Secretary call screening
✅ Call accounting and billing with scheduled email reports
✅ Inbound Call Center with custom wallboard
✅ Inbuilt Hotel Management
✅ Voicemail Transcription: Requires integration with Google Cloud Speech-to-Text Service
  • WhatsApp API
  • Facebook Messenger
  • CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
  • Helpdesk: Zendesk and Zoho Desk
  • Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
  • Database Contacts Sync Microsoft SQL
  • File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
  • 💲 Video Conferencing, WebRTC Video Calls - Optional Ultimate Plan
  • 💲 Active Directory - Optional Ultimate Plan
Special features:
✅  Monthly , Quarterly & Annual Billing Options for Cloud One hosting

Optional Add-Ons
💲 Additional Discounted Support Tickets beyond bundled tickets
💲 Load Talk time for outbound calling after initial talktime depletion
💲  Up to 100+ Cloud One Numbers
Optional recycling every 3 months for Debt Collection Agencies 

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Tax Excluded
  • Capacity
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Terms and Conditions 
7-day money-back guarantee for All Services
Shipping: 2-3 Business Days subject to stock availability
Deployment: Within 24hrs after completing to KYC requirements
Capacity 1-20 EXT (1-5 CC) | 2 vCPU 2GB RAM 40GB SSD RAID5, 21-50 EXT (6-13 CC) | 2 vCPU 4GB RAM 40GB SSD RAID5, 51-250 EXT (14-63 CC) | 4 vCPU 4GB RAM 50GB SSD RAID5, 251-500 EXT (64-125 CC) | 6 vCPU 8GB RAM 100GB SSD RAID5, 501-1000 EXT (126-250 CC) | 8 vCPU 16 GB RAM 200GB SSD RAID5

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Cloud One Self Managed Business Communication Suite - Custom

Cloud One Self Managed Business Communication Suite is a dynamic solution crafted to address the sophisticated communication needs of expanding enterprises in Kenya, providing a cohesive and streamlined experience.

Cloud One presents a complete, self managed communication solution aimed at enhancing operational efficiency for businesses of all sizes. We handle every detail of deployment, configuration, and ongoing support, enabling your organization to focus on strategic growth. This offering is tailored for large enterprises that require advanced communication system capabilities, providing cutting-edge unified communications along with a robust set of features.

Self Managed Business Communication Suite Features

This innovative communication solution provides your company with specialized tools to streamline your communication processes effectively.


  • Integrate voice, video, messaging, and advanced collaboration tools into a single, cohesive platform.
  • Enable seamless communication across desktops, mobile devices, and web browsers with intuitive UC clients.
  • Implement advanced call routing, queuing, and distribution strategies to maximize customer service efficiency.
  • Utilize real-time dashboards and comprehensive reporting to monitor and optimize call center performance.
  • Implement skills based routing to get the right person to the right customer.

  • Integrate effortlessly with leading CRM platforms to enhance customer interactions and streamline workflows.
  • Enable click-to-call functionality and automatic call logging for improved productivity.

  • Facilitate seamless team collaboration with integrated instant messaging and presence management.

  • Conduct professional video conferences with screen sharing and advanced collaboration tools.

  • Implement sophisticated IVR systems with multi-level menus and customized routing rules.
  • Utilize advanced call recording and monitoring capabilities for quality control and compliance.
  • Hot desking functionality to allow for flexible work spaces.

  • Benefit from advanced security features, including encryption and access control, to protect your communication infrastructure.
  • Ensure high availability and reliability with redundant systems and failover mechanisms.
  • Easily scale your communication system to meet the evolving needs of your business.
  • Customize your solution with a wide range of add-ons and integrations.
  • Gain valuable insights into communication patterns with comprehensive call analytics and reporting.
  • your instance is exclusive for your own use & is not shared
  • Instance specifications are based on best practices 
  • Gain valuable insights into communication patterns with comprehensive call analytics and reporting.
  • Gain valuable insights into communication patterns with comprehensive call analytics and reporting.
  • Gain valuable insights into communication patterns with comprehensive call analytics and reporting.
  • Gain valuable insights into communication patterns with comprehensive call analytics and reporting.
  • your purchased license is exclusive for your own use for the period of your subscription
Cloud One Business Communication Suite

Powerful Integrations to Streamline your Workflows

Easily streamline your workflows and empower your teams with ready-made integration with Microsoft Teams, popular CRMs, helpdesks, hotel PMS, and other business platforms.


You also get the ultimate flexibility to build your own with our open APIs.

Learn more

BCS System Requirements1-20 EXT
(1-5 CC)		21-50 EXT
(6-13 CC)		51-250 EXT
(14-63 CC)		251-500 EXT
(64-125 CC)		501-1000 EXT
(126-250 CC)
vCPU22468
CPU Frequency2.4 GHz2.4 GHz2.4 GHz2.4 GHz3.0 GHz
CPU FamilyIntel i3 (Gen.8)or equivalentIntel i3 (Gen.8)or equivalentIntel i5 (Gen.8)or equivalentIntel i7 (Gen.8)or equivalentIntel Xeon E5 v4or equivalent
Memory2 GB4 GB4 GB8 GB16 GB
Storage
Call Recording Disabled
System Disk		40 GB40 GB50GB100GB200GB

$ Call Recording Enabled
Data Disk
1 GB of storage holds approximately 1000 minutes of recorded calls. Purchase additional storage based on your recording usage.

Recommended Minimum Storage

10 GB
10,000 minutes

Recommended Minimum Storage

20 GB
20,000 minutes

Recommended Minimum Storage

50 GB
50,000 minutes

Recommended Minimum Storage

60 GB
60,000 minutes

Recommended Minimum Storage

120 GB
120,000 minutes


Discover Cloud One Business Communication Suite

Check out Cloud One BCS packages to streamline your business communication

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