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  1. All products
  2. Business Communication Suite
  3. Solutions
  4. Self Managed Contact Centre BCS Cloud Edition Subscription
  5. Solutions
Pricelist: KES-ZERO Pricelist
KES-ZERO
Pricelist: KES-ZERO Pricelist
KES-ZERO
Self Managed Contact Centre BCS Cloud Edition Subscription

Self Managed Contact Centre BCS Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Admin Portal
👉Requires technical expertise to setup & support
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Locally hosted at Africa Data Centre Nairobi & Raxio Data Centre Kampala
✅ 15 Data Centre located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, MacOS,  Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1
✅ Boss-Secretary call screening
✅ Call accounting and billing with scheduled email reports
✅ Inbound Call Center with custom wallboard
✅ Inbuilt Hotel Management
✅ Voicemail Transcription: Requires integration with Google Cloud Speech-to-Text Service
✅ Supported Integrations
  • WhatsApp API
  • Facebook Messenger
  • CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
  • Helpdesk: Zendesk and Zoho Desk
  • Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
  • Database Contacts Sync Microsoft SQL
  • File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
  • 💲 Video Conferencing, WebRTC Video Calls - Optional Cloud Edition Ultimate Plan
  • 💲 Active Directory - Optional Cloud Edition Ultimate Plan
Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options

Optional Add-Ons
💲  Up to 100+ with Optional Number Recycling every 3 months
💲 Bring Your Own Carrier (BYOC)
💲 GSM Line Hosting
💲 Premium Support Tickets
💲 5% Extra Discount on Yealink IP Phones if purchased together with initial order
💲 Load Talk time for outbound calling after initial talktime depletion
💲 Additional Call Recording Capacity of 10,000 minutes

👉 We're excited to offer a 7-Day Money Back Guarantee on our 5-user package (just a reminder, it doesn't cover any talk time top up you've used!)

Available Billing : Monthly, Quarterly & Annual
Select User Quantity Minimum 5 Users Price per User
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Tax Excluded

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Warranty Terms

We accept bank transfers, credit cards, PayPal, and M-Pesa as payment methods.

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About us

Cloud One Limited is a leading telephony service provider established in 2017. we offer reliable and secure cloud and on premise business communication solutions, including SIP trunks, Yealink IP phones, and VPS hosting in our Tier 3 data center.


Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

DUNS Registration Number: 561230946.


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  • Contact us
  • hello@cloudone.co
  • +254 20 7900000
  • Saachi Plaza, UNIT A3 - Argwings Kodhek Rd
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