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Semi-Managed

Cloud One Semi-Managed Telephony Systems

We offer comprehensive managed service for your business phone system, ensuring seamless communication and maximum uptime. Our managed service includes:

  • PBX License Renewal / Purchase:

  • SIP Trunking:

    • Cost-effective and flexible voice over IP (VoIP) connectivity.
    • Eliminate costly traditional phone lines.
    • High-quality voice and data transmission.

  • PBX Management & Hosting:

    • Expert management and maintenance of your communication system.
    • Proactive monitoring and troubleshooting to minimize downtime.
    • Secure and reliable hosting for your business communication solution.


Reduced IT Burden 

Free up your IT staff to focus on other critical tasks.

Impro​ved Productivity 

Minimize downtime and ensure consistent communication.

Increased Efficiency 

Streamline communication workflows and improve call handling.

Enhanced Security 

Protect your business communications with robust security measures.

Predictable Costs

Transparent pricing with no unexpected expenses.

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BCS Managed Enterprise Cloud Edition Subscription

BCS Managed Enterprise Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
BCS Managed Contact Centre Cloud Edition Subscription

BCS Managed Contact Centre Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Optional Add-Ons
💲Up to 100+ Cloud One Virtual Phone Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
✅ License fee Included
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 6 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 6 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
BCS Managed Elite Subscription - SC Based (4 SC)

BCS Managed Elite Subscription - SC Based

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 4SC
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls as per BCS Licence Limit
✅ Simultaneous Calls with unlimited extensions

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
BCS Managed Elite Subscription - User Based (10 Users)

BCS Managed Elite Subscription - User Based

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 10 Users
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
Semi-Managed Contact Centre BCS Cloud Edition Subscription

Semi-Managed Contact Centre BCS Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 3 Call Queues configuration during initial setup
✅ 3 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system
per month
Semi Managed Enterprise BCS Cloud Edition Subscription

Semi Managed Enterprise BCS Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system
per month
Managed SMB CloudPBX Subscription

Managed SMB CloudPBX Subscription

✅ No License fee
✅ Zero Setup fee
✅ 1 Call Queues configuration with initial setup
✅ 1 Custom IVR Prompts with initial setup
✅ Up to 2 Discounted Support tickets / month - 1 bundled ticket per KES 5,000 worth of SMB monthly subscription
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
✅ Ready for outgoing calls as preloaded talk time equal to total paid subscription
📆 1 Year Contract

Cloudone Managed SMB Business Communication Suite
https://www.cloudone.co/smb-pbx-in-kenya
per month

Discover Managed Cloud One Business Communication Suite

Check out our fully hosted and managed communication solution

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