Skip to Content
Cloud One
  • Products

    Business Communication Suite & Phone System


      By Edition

      ​Cloud

      Software

      Appliance

    By Deployment

    ​On-premise

    Hosted by Cloud One

    Self-hosted

    By Management

    ​Managed By Cloud One

    Semi-Managed by Cloud One

    Self-Managed


    Simu Connect UC Clients


    Simu Connect Web Client Simu Connect Mobile Client Simu Connect Desktop ClientSimu Connect Google Chrome ExtensionSimu Connect TAPI Integration

    SIP Trunks


    Business SIPPay As You Go SIP Country Presence SIPVirtual Phone NumbersGolden Phone NumbersToll Free NumbersBring Your Own Carrier (BYOC)

    Get a Proof of Concept Now!


    Simu Connect POC Application Managed Business Communication Suite Self Managed Business Communication SuiteSIP Trunk POC
  • Solutions

    Business Needs


    Work from Anywhere Hosted UCaaS Self hosted UCaaSVideo ConferencingAppliance PBX

    Ecosystem


    IP Phones SIP Trunks CRM IntegrationHeadsetsVirtual Phone Numbers

    Industry


    Call Center Healthcare HospitalityFinanceEducation
  • Resources

    About us

    Discover our culture and our values

    Datasheet

    Product detail: features and specifications

    User Guides

    Find the perfect solution for you

    Blog

    Latest news and case studies

    Contact Us

    Get in touch with us to learn more details

    Book a Meeting

    Schedule a meeting at your convenience
    Business Communication Suite Interface

    Business Communication Suite

    Experience our user-friendly business communication suite today. Explore robust telephony features that enhance your client connections efficiently.  

    See More Details
  • Devices

    Desk IP Phones


    Yealink T3 Series IP Phones Yealink T4 Series IP Phones Yealink T5 Series IP Phones Yealink DECT IP Phones

    Microsoft Solutions


    MS Teams Rooms Systems Microsoft Phones Conference Phones Headsets

    Zoom Rooms


    Zoom Rooms Systems Zoom Phones Zoom Cameras BYOD Solutions

    Voice Conferencing Solutions


    VC Room Systems BYOD Solutions Video Phone Video Conferencing Accessories
  • Training
  • Help

    Submit a Ticket


    Ticketing System

    Frequently Asked Questions


    FAQ

    Contact Us




  • Support Helpdesk Contact
  • +254 20 790 0100
  • support@cloudone.co

  • Accounts Helpdesk Contact
  • +254 20 790 0000
  • finance@cloudone.co
  • Visit our Office


    Cloud One Ltd

    Saachi Plaza - Unit A3, Argwings Kodhek Road, Nairobi, Kenya
    P.O.Box 76484-00508 Yaya Centre

    +254 20 790 0000

    hello@cloudone.co


    Kindly do not email multiple contacts as it creates multiple tickets on our CRM


    Follow us
  • Contact Us
  • Blog
    ​​
  • Sign in
  • 0
  • Deploy in hours Certified Experts Zero Setup / License Fees*
  • Follow us
    Click here to setup your social networks
Cloud One
  • 0
    • Products
    • Solutions
    • Resources
    • Devices
    • Training
    • Help
    • Contact Us
    • Blog
  • Deploy in hours Certified Experts Zero Setup / License Fees*
  • Follow us
    Click here to setup your social networks
  • Sign in
  • ​​
  1. All products
  2. Services
  3. Setup & Installation
  4. API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION
  5. Setup & Installation
Pricelist: NO PRICES Pricelist
NO PRICES
Pricelist: NO PRICES Pricelist
NO PRICES
API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION
_105336998_fb-nc.png.webp
  1. API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION
  2. _105336998_fb-nc.png.webp

API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION

Supported Integrations for your Cloud One Business Communications Suite
✅ Voicemail Transcription: Requires integration with Google Cloud Speech-to-Text Service
✅ WhatsApp Business API
✅ Facebook Messenger
✅ CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
✅ Helpdesk: Zendesk and Zoho Desk
✅ Microsoft 365: Teams, Outlook
✅ Database Contacts Sync Microsoft SQL
✅ File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
💲 Azure AD (Entra ID)
0.00 KSh 0.00 KSh Tax Excluded
15,000.00 KSh Tax Excluded

Add to cart

Terms and Conditions


Warranty Terms

We accept bank transfers, credit cards, PayPal, and M-Pesa as payment methods.

Share

Contact us

API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION​

Cloud One Business Communication Suite empowers your business with seamless integration across your critical platforms. We understand the importance of a unified workflow, which is why we offer comprehensive API integrations with your CRM, Helpdesk, Active Directory, and popular messaging platforms like WhatsApp and Facebook Messenger.

Learn more about CRM Integrations with Cloud One Business Communication Suite >>

Key Integration Capabilities

Enhance customer interactions by accessing and updating CRM data directly within your Cloud One Business Communication Suite. Streamline workflows and improve efficiency by automating data synchronization.

Our business communication suite supports: Odoo, Zoho CRM, Bitrix24, Hubspot CRM & Salesforce

Messaging Platform Integration (WhatsApp & Facebook Messenger)
  • Expand your communication channels by integrating with popular messaging platforms.
  • Engage with customers on their preferred channels and provide personalized support.

Helpdesk Integration
  • Centralize customer support by integrating your helpdesk system with Cloud One Business Communication Suite.
  • Manage tickets, track issues, and provide faster resolutions, all from a single interface.

Simplified API Integration
  • We provide this powerful integration feature free of charge to our managed business communication suite customers.
  • To enable integration, simply provide your API credentials and mapping information from the respective developer portals.
  • We will do the rest to ensure it works correctly.

Package-Specific Integration
  • SMB Package: Offers Zoho CRM integration.
  • Professional Package: Supports a wide range of CRM integrations (Odoo, Salesforce, Zendesk, etc.) and messaging platform integrations.
  • Contact Center Package: Includes all Professional package integrations, with optional paid Active Directory integration available.
Contact Directory on BCS

Check out our Business Communication Suite

Discover how our unified communication solution helps you collaborate with ease!

See all
Your Dynamic Snippet will be displayed here... This message is displayed because you did not provide both a filter and a template to use.

Discover Cloud One Business Communication Suite

Check out Cloud One BCS packages to streamline your business communication

See all
Your Dynamic Snippet will be displayed here... This message is displayed because you did not provide both a filter and a template to use.
Useful Links
  • Home
  • About us
  • Products
  • Services
  • Shipping
  • Return Policy
  • Warranty
  • Contact us
Legal
  • Terms
  • Privacy
  • Shared Responsibility
    Service Level Agreement
  • Certifications
About us

Cloud One Limited is a leading telephony service provider established in 2017. we offer reliable and secure cloud and on premise business communication solutions, including SIP trunks, Yealink IP phones, and VPS hosting in our Tier 3 data center.


Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

DUNS Registration Number: 561230946
Company Registration Number: PVT-5JUEYMA


Follow us
Connect with us
  • Contact us
  • hello@cloudone.co
  • +254 20 7900000
  • Saachi Plaza, UNIT A3 - Argwings Kodhek Rd
Download Simu Connect

    Get the app on the playstore

    Download desktop app for Windows​

    Download app from the appstore

    Download MacOS app