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API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION

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One Time Setup Fee for each integration
Supported Integrations for your Cloud One Business Communications Suite
✅ Voicemail Transcription: Requires integration with Google Cloud Speech-to-Text Service
✅ WhatsApp Business API
✅ Facebook Messenger
✅ CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
✅ Helpdesk: Zendesk and Zoho Desk
✅ Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
✅ Database Contacts Sync Microsoft SQL
✅ File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
​👉 Requires access to customer account of the respective vendor developer portal

👉 Free for Managed Business Communications Suite if you provide the integration API Credentials from the respective developer portal with the correct mappings

15,000.00 KSh 15000.0 KES 15,000.00 KSh Tax Excluded

15,000.00 KSh Tax Excluded

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API / CRM / HELPDESK / AD / WHATSAPP / FACEBOOK MESSENGER INTEGRATION​

Cloud One Business Communication Suite empowers your business with seamless integration across your critical platforms. We understand the importance of a unified workflow, which is why we offer comprehensive API integrations with your CRM, Helpdesk, Active Directory, and popular messaging platforms like WhatsApp and Facebook Messenger. 

Key Integration Capabilities

Enhance customer interactions by accessing and updating CRM data directly within your Cloud One platform. Streamline workflows and improve efficiency by automating data synchronization.

Our business communication suite supports: Odoo, Zoho CRM, Bitrix24, Hubspot CRM & Salesforce

Messaging Platform Integration (WhatsApp & Facebook Messenger)
  • Expand your communication channels by integrating with popular messaging platforms.
  • Engage with customers on their preferred channels and provide personalized support.

Helpdesk Integration
  • Centralize customer support by integrating your helpdesk system with Cloud One Business Communication Suite.
  • Manage tickets, track issues, and provide faster resolutions, all from a single interface.

Simplified API Integration
  • We provide this powerful integration feature free of charge to our managed business communication suite customers.
  • To enable integration, simply provide your API credentials and mapping information from the respective developer portals.
  • We will do the rest to ensure it works correctly.

Package-Specific Integration
  • SMB Package: Offers Zoho CRM integration.
  • Professional Package: Supports a wide range of CRM integrations (Odoo, Salesforce, Zendesk, etc.) and messaging platform integrations.
  • Contact Center Package: Includes all Professional package integrations, plus Active Directory integration.