Seamlessly leverage your
communications on our cloud
Cloud One managed business communications suite provides businesses in Kenya with a simple and cost effective way of handling business communications, our scalable solutions are tailored to your specific business size and needs
Empower your team with lower call costs
Our managed business communication solutions are bundled with Cloud One SIP Trunks to enable you to make calls to all networks in Kenya at affordable rates
Modernize your IP Phones
Yealink IP phones and collaboration devices enable your teams to collaborate effortlessly, providing superb audio clarity and a range of advanced IP phone features.
Uninterrupted Business Communication
Cloud One Managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.
This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.
Innovation for all Industries
Our solution is adaptable for businesses of any size, featuring transparent pricing that allows you to assess your investment and monitor savings on call costs easily.
Our phone systems seamlessly integrate with your existing infrastructure to enhance workflows and boost productivity.
Cloud One Managed Business Communication Suite offers:
Managed
Communication System
Our managed business communication suite allows you to focus more on your business
SIP Trunks
Experience superior call quality, flexible scalability, and reduced costs with Cloud One bundled SIP trunk or Bring your Own Carrier (BYOC)
Phone Numbers
Our phone numbers , golden numbers and toll-free numbers provide calling to all network operators worldwide
Yealink IP Phones
Our modern IP phones provide high-quality audio, and seamless integration with your managed communication system.
Support
Get free online support resources or have a certified expert manage your system using bundled and discounted support tickets.
Training
Get free online resources or come to our paid training courses to learn how to use the system
Features & Competitive Pricing
SMB
As low as
KES 450
User/Month
Minimum : 5 Users
Standard features:
- Standard Telephony features
- Zero Installation fee
- Managed Phone System with updates & upgrades done by certified system engineers
- Access to Certified System Engineers
- Locally hosted at Africa Data Centre - Nairobi
- Call recording - 500 minutes per system
- Desktop & Mobile Apps (Android & IOS)
- 99.99% Uptime & 24/7 monitoring
- Monthly Billing Options: Prepaid & Postpaid With 2 months deposit
- Cloud One SIP Trunk
- Cloud One Phone Numbers +25420790XXXX equal to number of users
- Simultaneous Calls Ratio 1:1
- Call Detail Records
- 💲Zoho CRM Integration
- 💲Bring Your Own Carrier (BYOC)
- 💲GSM Line Hosting
- 💲Discounted Additional Support Tickets
- 💲Training
- 💲7.5% Extra Discount on Yealink IP Phones if purchased together with initial order
- 📆 1 Year Contract
Special features:
- ✅ No License fee
- ✅ 1 Call Queue configuration
- ✅ 1 Custom IVR Prompt
- ✅ 2 Support tickets
- ✅ Bundled Talk time for outbound calling is equal to your total monthly paid subscription
- Tiered User Pricing
User Qty User Price
5+
900
10+
850
20+
650
30+
550
40+
500
50+
450
Enterprise (Popular)
As low as
KES 550
User/Month
Minimum : 5 Users
Standard features:
- All Standard features of SMB
- Locally hosted at Africa Data Centre - Nairobi
- 15 Data Centre located in South Africa, Thailand, Singapore, Canada, Germany, Ireland, UK, Italy, France, USA , Bahrain, Australia
- Zero Installation fee
- Boss-Secretary call screening
- Call accounting and billing with scheduled email reports
- 💲Video Conferencing, WebRTC Video Calls
Optional Ultimate Plan: Ksh 1,400/User/Yr - Inbound Call Center with custom wallboard
Hotel Management
- 💲Supported Integrations
- Voicemail Transcription:
Requires integration with Google Cloud Speech-to-Text Service - WhatsApp API
- Facebook Messenger
- CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
- Helpdesk: Zendesk and Zoho Desk
- Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
- Database Contacts Sync Microsoft SQL
- File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
- 💲 Active Directory
Optional Ultimate Plan : Ksh 1,400/User/Yr
Special features:
- ✅ No License fee
- ✅ 2 Call Queue configurations
- ✅ 2 Custom IVR Prompt
- ✅ 4 Support tickets
- 💲Load Talk time to enable outbound calling
Contact Centre
KES 650
User/Month
Minimum : 5 Users
Standard features:
- All Standard features of Enterprise
- Zero Installation fee
- 💲Outbound Call Center with Progressive / Power & Agentless IVR Dialer
Optional Call Centre Addon: Ksh 14,000/outbound channel/Yr - Up to 100+ Cloud One Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
- ✅ No License fee
- ✅ 3 Call Queue configurations
- ✅ 3 Custom IVR Prompt
- ✅ 6 Support tickets
- 💲Load Talk time to enable outbound calling
- Tiered User Pricing
User Qty User Price
5+
2,000
10+
1,400 20+
950
30+
850
40+
750
50+
650
Elite
KES 47,700
4 SC System / 3 Months
Standard features:
- All Standard features of Call Centre
- Zero Installation fee
- Dedicated System
- Unlimited Users
- 💲On Premise hardware
- 💲Hotel PMS Integration
- 💲Hot Standby
- 💲Disaster Recovery
Special features:
- ✅ No License fee
- ✅ 2 Call Queue configurations
- ✅ 2 Custom IVR Prompt
- ✅ 4 Support tickets
- 💲Load Talk time to enable outbound calling
Back to Features
- ✅ Included Feature 💲Paid Feature 📆 Initial Contract Term
- Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
- Zero Installation fee is only applicable if a customer completes the initial 1 year contract term. Customers are liable to pay for an penalty fee of Ksh 10,000/system & Ksh 1,000/user for early termination.
- Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
- 7 Day Money Back Guarantee excludes spent talk time amount. The balance will be refunded within 3 working days
Ready to streamline your workflows
Our team offers professional consultation services to help you select the suitable business suite for your business.