Communication Solution for Financial Service Providers
Facilitate seamless anywhere-anytime communication and collaboration for banks, insurance companies and other businesses in the financial service industry.
One communication platform for all locations.
Call, chat, video, customer experience, and more.
Data security and industry regulations compliance.
Flexible deployment options, cloud or on-premises.
Powerful call center capabilities to accelerate responsiveness.
Easy integration with CRMs & identity management tools.
Unlock agility and streamlined communication
Empower everyone on the team to collaborate seamlessly anytime, anywhere. Make free internal calls, see each other’s real-time presence, start video conferences, and more.
Our mobile app enables claims adjusters, financial advisors, and underwriters to instantly connect and collaborate with clients on the go, ensuring enhanced accessibility.
Cloud One supports your current and future communication needs and makes it simple for you to increase system capacity as your business grows. Stay flexible with the availability of both cloud and on-premises deployment options..
Create an effortless financial service experience for customers
Customer service is vital in the financial services industry for building trust and maintaining long-term relationships. Cloud One Simu Connect provides financial service providers with a powerful built-in call center solution to enhance agent productivity and delight customers with consistent services.
- Intelligent Call Routing
- IVR and Self-service Options
- PCI-compliant Call Recording & GDPR Compliance
- Automatic Queue Callback
- Omnichannel Messaging: WhatsApp & SMS
- Operator Panel & Queue Panel
- Various Call Reports & Analytics
- Call & Data Encryption
Connect to your tech stack
Integrate Cloud One Business Communication Suite with your CRM, helpdesk software, and more to equip your teams with the right tools to build meaningful and consistent customer interactions.
Get in Touch with Us
Reach out to learn how our tailored communication solution for financial institutions, enhanced by the Cloud One Business Communication suite, streamlines your business interactions.