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Self Managed Business Communication Suite

Cloud One self managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.

This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.

The Self-Managed Communication Suite offers:

Communication Solutions

  • A Self-Managed Admin panel to setup and maintain your Cloud One business communication suite.
  • SIP Trunks offering scalable options, and cost savings through Cloud One bundled SIP trunk or Bring Your Own Carrier (BYOC).

Telephony and Equipment

Support and Training

  • Get free online support resources or pay a certified expert to help you.
  • Use free online training resources or apply for paid training courses to learn how to use the system.

Tailored Communication Solutions for all Industries

Call Center Solution 

Our call center solution allows you to make cost-effective calls to all networks while utilizing a unified call management platform.

Hospitality VoIP Solution

Our customized communication system for hotels and resorts includes personalized features that streamline your hotel management operations.

Retail Business Solution

Explore robust communication tools designed specifically for the unique requirements of retail businesses in Kenya and beyond.

Financial Services Solution

Facilitate communication and collaboration anytime, anywhere for banks and insurance companies in Kenya and beyond.  

Government Solution

Our Communication Solution
for Municipalities and Government Departments ensures effective communication.

Logistics Solution

Our Communication Solution
for Transportation and Logistics companies ensures cost effective communication.

Healthcare Solution

We offer a tailored Communication Solution for Hospitals and clinics to enhance your communication experience

Remote Office Solution

Our UC Clients enable users to effortlessly access their business communication system via web, mobile and desktop applications.

Education VoIP Solution

We provide a tailored communication system for educational institutions, allowing all users to effortlessly collaborate

Features & Competitive Pricing

Enterprise 
As low as

KES 650 

User/Month

Minimum : 5 Users


Standard features:

  •  All Standard Telephony features
  •  Multi-tenant host with dedicated instance
  •  Admin Portal
    👉Requires technical expertise to setup & support
  •  Regionally supported at Africa Data Centre - Kenya & Raxio Data Centre in Uganda
  •  15 Data Centers located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia
  •  99.99% Uptime & 24/7 monitoring
  •  Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
  • ✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
  •   Call recording - 500 minutes per system
  •   Simultaneous Calls Ratio 1:4
  • Simu Connect Web , Windows, Mac,  Android, IOS, Chrome Extension Client App
  •  Boss-Secretary call screening
  •  Call accounting and billing with scheduled email reports
  •  Inbound Call Center with custom wallboard
  •  Supported Integrations
  •  Voicemail Transcription: 
    Requires integration with Google Cloud Speech-to-Text Service
  •  WhatsApp API
  •  Facebook Messenger
  •  CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
  •  Helpdesk: Zendesk and Zoho Desk
  •  Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
  •  Database Contacts Sync Microsoft SQL
  •  File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
  • 💲Video Conferencing, WebRTC Video Calls
    Optional Ultimate Plan: Ksh 1,400/User/Yr
  • 💲Active Directory
    Optional Ultimate Plan: Ksh 1,400/User/Yr
  • 📆 1 Year Contract Term
  •  Prepaid & Postpaid Billing With 1 months deposit
  • 💲Load Talk time for outbound calling after initial talktime depletion


Special features:

  •  Monthly , Quarterly & Annual Billing Options
  • ✅ Simultaneous Calls Ratio 1:4
  • ✅ Enterprise Plan Licence Fee Included


Optional Add-Ons

💲 Bring Your Own Carrier (BYOC)

💲 GSM Line Hosting

💲 5% Extra Discount on Yealink IP Phones if purchased together with initial order

💲 Load Talk time for outbound calling after initial talktime depletion

💲 Additional Call Recording Capacity of 10,000 minutes


Tiered User Pricing

User Qty

User Price / Month

5+

1,025

10+

950

20+

875

30+

800

40+

725

50+

650

Start with 7 Day Money Back Guarantee
Contact Centre
(Popular)
As low as

KES 750 

User/Month

Minimum : 5 Users

Standard features:

  •  All Standard features of Enterprise
  •  Multi-tenant host with dedicated instance
  •  Admin Portal
    👉Requires technical expertise to setup & support
  •  Regionally supported at Africa Data Centre - Kenya & Raxio Data Centre in Uganda
  •  15 Data Centers located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia
  •  99.99% Uptime & 24/7 monitoring
  •  Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
  • ✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
  •   Call recording - 500 minutes per system
  •   Simultaneous Calls Ratio 1:1
  •  Simu Connect Web , Windows, Mac,  Android, IOS, Chrome Extension Client App
  •  Boss-Secretary call screening
  •  Call accounting and billing with scheduled email reports
  •  Inbound Call Center with custom wallboard
  •  Supported Integrations
  •  Voicemail Transcription: 
    Requires integration with Google Cloud Speech-to-Text Service
  •  WhatsApp API
  •  Facebook Messenger
  •  CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
  •  Helpdesk: Zendesk and Zoho Desk
  •  Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
  •  Database Contacts Sync Microsoft SQL
  •  File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
  • 💲Video Conferencing, WebRTC Video Calls
    Optional Ultimate Plan: Ksh 1,400/User/Yr
  • 💲Active Directory
    Optional Ultimate Plan: Ksh 1,400/User/Yr
  • 📆 1 Year Contract Term
  •  Prepaid & Postpaid Billing With 1 months deposit
  • 💲Load Talk time for outbound calling after initial talktime depletion


Special features:

  •  Monthly , Quarterly & Annual Billing Options
  • 💲Up to 100+ Cloud One Numbers
    Optional recycling every 3 months for Debt Collection Agencies
  • ✅ Simultaneous Calls Ratio 1:1
  • ✅ Enterprise Plan Licence Fee Included

​

Optional Add-Ons
💲 Bring Your Own Carrier (BYOC)

💲 GSM Line Hosting

💲 5% Extra Discount on Yealink IP Phones if purchased together with initial order

💲 Load Talk time for outbound calling after initial talktime depletion

💲 Additional Call Recording Capacity of 10,000 minutes


Tiered User Pricing

User Qty

User Price / Month

5+

1,650

10+

1,150

20+

1,050

30+

950

40+

850

50+

750

Start with 7 Day Money Back Guarantee
Elite
As low as

KES 15,990 

4 SC or 10 Users System


Standard features:

  •  All Standard features of Enterprise
  •  Single tenant on its own dedicated Cloud One hosting or self hosted 
  •  Increments of 4SC or 10 Users
  •  Admin Portal
    👉Requires technical expertise to setup & support
  •  Regionally supported at Africa Data Centre - Nairobi, Kenya & Raxio Data Centre in Uganda
  •  15 Data Centers located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia
  •  99.99% Uptime & 24/7 monitoring
  •  Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
  • ✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
  •   Call recording - 500 minutes per system
  •   Simultaneous Calls Ratio as per your license
  •  Simu Connect Web , Windows, Mac,  Android, IOS, Chrome Extension Client App
  •  Boss-Secretary call screening
  •  Call accounting and billing with scheduled email reports
  •  Inbound Call Center with custom wallboard
  •  Supported Integrations
  •  Voicemail Transcription: 
    Requires integration with Google Cloud Speech-to-Text Service
  •  WhatsApp API
  •  Facebook Messenger
  •  CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
  •  Helpdesk: Zendesk and Zoho Desk
  •  Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
  •  Database Contacts Sync Microsoft SQL
  •  File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
  • 💲Video Conferencing, WebRTC Video Calls
    Optional Ultimate Plan
  • 💲Active Directory
    Optional Ultimate Plan
  • 📆 1 Year Contract Term
  •  Prepaid & Postpaid Billing With 1 months deposit for Cloud One Hosting
  • 💲Load Talk time for outbound calling after initial talktime depletion
  • 💲Hotel PMS Integration
  • 💲Hot Standby
  • 💲Disaster Recovery
  • 💲 Outbound Call Center with Progressive / Power & Agentless IVR Dialer
    Optional Call Centre Addon: Ksh 14,000/outbound channel/Yr


Optional Add-Ons 

💲 Bring Your Own Carrier (BYOC)

💲 GSM Line Hosting

💲 5% Extra Discount on Yealink IP Phones if purchased together with initial order

💲 Load Talk time for outbound calling after initial talktime depletion

💲 Additional Call Recording Capacity of 10,000 minutes

💲 Premium Support Tickets

💲 On Premise Appliance

​

Special features:

Self Managed Elite User Based Subscription Self Managed Elite SC Based Subscription


Glossary
​Back to Features
  • ✅ Included Feature  💲Paid Feature 📆 Contract Term
  • Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Multi-site Interconnect, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Remote Management, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
  • Simultaneous Calls Ratio 1:1 is offered on the call centre subscription only . All systems have a guaranteed Simultaneous Calls Ratio 1:4
  • 7 Day Money Back Guarantee excludes spent talk time amount. Balance will be refunded within 3 working days
  • Customers are liable to pay for a termination fee as per the terms and conditions if a customer does not complete the 1 year contract term.

 

Get in Touch with Us

Reach out to learn how the Self managed Business Communication suite by Cloud One, streamlines your business interactions.

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