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Communications Solution for Municipalities and Government Departments


Ensure effective communications, uninterrupted service, and cost savings



Upgrading to VoIP while preserving existing investments


A significant reduction in operational costs


Productivity boost for staff working anywhere


Consistent communications across multiple sites


Higher level of citizen service and enhanced experience


Enterprise-grade stability, security, and compliance

Enhance the Efficiency of Public Service

Enhance citizens’ access to public services and provide timely assistance with in-built call center capabilities, including advanced call routing, IVR, queue callback, queue panel, wallboard, recording, reports, and more. Create a more effective and streamlined workflow by integrating Cloud One Business Communication Suite with CRM and helpdesk systems. Learn more >>

Simu Connect UC Clients allow government employees in the office, in the field, and on the go to make and receive secure business calls through web browsers, mobile phones, and desktops. Stay in the know whether a colleague is available. Switch devices mid-call seamlessly without interrupting the conversation. Learn more >>

Combine telephony, meetings, messaging, contacts, and more into one unified interface, enabling seamless communication and real-time collaboration among different departments. Streamline the process of resolving requests and public issues with a more consolidated workflow.

Disaster Recovery

Cloud One Business Communication Suite can be deployed on standard server hardware and supports a standby replica in a remote location for seamless failover. Learn more >>

Hot Standby

Cloud One Business Communication Suite allows for a mirroring server pair. When the primary server fails, the secondary server will automatically take over. Learn more >>

Security and Data Encryption

Your communications are protected by multiple layers of security measures from firewalls and network defense to 2FA and role-based access control.

Secure Remote Access

Remote communications are guarded by private and secure tunnels and permission-based remote access control. No risky and complex port forwarding is required.
Woman relaxing at desk with laptop and coffee.

Addressing Requirements from the Public Sector

The government and public sector have different communications demands in their daily operations, including citizen service hotlines, emergency calls, tax and financial consultations, health services, etc. Cloud One Business Communication Suite offers specialized features designed to cater to these diverse scenarios, ensuring seamless communication and enhancing service efficiency.

Get in Touch with Us

Reach out to learn how Cloud One Business Communication suite tailored for governmental agencies help streamline your communications

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