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Managed

Cloud One Managed Telephony Systems

We offer comprehensive managed service for your business phone system, ensuring seamless communication and maximum uptime. Our managed service includes:

  • PBX Subscription Renewal / Purchase:

  • SIP Trunking:

    • Cost-effective and flexible voice over IP (VoIP) connectivity.
    • Eliminate costly traditional phone lines.
    • High-quality voice and data transmission.

  • PBX Management & Hosting:

    • Expert management and maintenance of your communication system.
    • Proactive monitoring and troubleshooting to minimize downtime.
    • Secure and reliable hosting for your business communication solution.


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Managed BCS Business Cloud Edition Subscription

Managed BCS Business Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
Managed BCS Contact Centre Cloud Edition Subscription

Managed BCS Contact Centre Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Optional Add-Ons
💲Up to 100+ Cloud One Virtual Phone Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
✅ License fee Included
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 6 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 6 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
Managed BCS Elite Subscription - SC Based (4 SC)

Managed BCS Elite Subscription - SC Based

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 4SC
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls as per BCS Licence Limit
✅ Simultaneous Calls with unlimited extensions

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
Managed BCS Elite Subscription - User Based (10 Users)

Managed BCS Elite Subscription - User Based

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 10 Users
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite
per month
BCS Cloud Edition Ultimate Plan User Addon Subscription

BCS Cloud Edition Ultimate Plan User Addon Subscription

Enables the additional features on your Cloud One Business Communications Suite
Applicable to Enterprise & Call Centre Cloud Editions Only
✅ Enables Active Directory Integration
✅ Enables Video Conferencing & Video Calling
✅ Enables Door Phone Video Preview

Quantity of Cloud Edition Ultimate User Addon must be equal to total users of your current cloud edition users
per month
BCS Elite Edition Outbound Call Centre Simultaneous Calls Addon Subscription

BCS Elite Edition Outbound Call Centre Simultaneous Calls Addon Subscription

✅ Enables Outbound Call Centre features & simultaneous call capacity on your Elite Business Communication Suite
Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance
Maximum simultaneous calls capacity is 50% of total system call capacity
per month
Managed SMB CloudPBX Subscription

Managed SMB CloudPBX Subscription

✅ No License fee
✅ Zero Setup fee
✅ 1 Call Queues configuration with initial setup
✅ 1 Custom IVR Prompts with initial setup
✅ Up to 2 Discounted Support tickets / month - 1 bundled ticket per KES 5,000 worth of SMB monthly subscription
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
✅ Ready for outgoing calls as preloaded talk time equal to total paid subscription
📆 1 Year Contract

Cloudone Managed SMB Business Communication Suite
https://www.cloudone.co/smb-pbx-in-kenya
per month

Discover Managed Cloud One Business Communication Suite

Check out our fully hosted and managed communication solution

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