Communication Solution for Healthcare Providers

Put patients and communication at the center of medical care.

Take Your Healthcare Phone System to the Next Level

All the features you need in one simple package.

Easy for everyone with less admin burden

Deploy in your choice of the cloud or on-premise

Inbuilt call center for patient care & services

Guarantee of little-to-no system downtime

Enterprise-grade data security & compliance

A Patient-First Approach in All Communications

Cloud One phone system for healthcare offers a robust call center and more UC features in one place. Accelerate the call flow of medical hotlines, efficiently deliver notifications, and enhance patient experience throughout the care journey.

Call Center

Automatic call distribution, IVR, wallboard, queue callbacks, and more to drive faster call resolution and boost productivity in busy health centers.

SMS Notifications

Connect your SMS trunks to send appointment and medication reminders, and support patient inquiries in one simple interface.

Zone Paging

Leverage paging to broadcast emergency alerts, routine notifications, or urgent tasks for timely response and productivity improvement.

Clinical System Integration

Out-of-box CRM integrations and custom API integration with clinical systems like EHR, facilitate data-driven decisions to improve care quality.

Easier Connectivity, Less Admin Burden

No more burdened by tedious administrative tasks, Cloud One provides a suite of innovative UC tools, so that doctors, nurses, assistants and all other staffs can focus on what really matters.

Desktop/Mobile UC Clients for all internal and patient communications, allowing all care team members to stay connected at anytime, from anywhere.
Integrated Video Conferencing for a virtual visit and enable smoother internal collaboration to optimize healthcare outcome.
Hot Desking for doctors to share IP Phones in one office via their own extension number, supporting flexible working arrangements.
Embrace point-and-click administration through an intuitive admin portal, with a guarantee of high availability.