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Semi-Managed

Cloud One Semi-Managed Telephony Systems

We offer a comprehensive semi-managed service for your business phone system, ensuring seamless communication and maximum uptime. Our semi managed service includes:

  • PBX License Renewal / Purchase at Discounted rates:

  • SIP Trunking:

    • Cost-effective and flexible voice over IP (VoIP) connectivity.
    • Eliminate costly traditional phone lines.
    • High-quality voice and data transmission.

  • PBX Management & Hosting:

    • Expert management and maintenance of your communication system.
    • Proactive monitoring and troubleshooting to minimize downtime.
    • Secure and reliable hosting for your business communication solution.



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BCS Cloud Edition Ultimate User Addon Subscription

BCS Cloud Edition Ultimate User Addon Subscription

Enables the additional features on your Cloud One Business Communications Suite
Applicable to Enterprise & Call Centre Cloud Editions Only
✅ Enables Active Directory Integration
✅ Enables Video Conferencing & Video Calling
✅ Enables Door Phone Video Preview

Quantity of Cloud Edition Ultimate User Addon must be equal to total users of your current cloud edition users
per month
BCS Elite Enterprise Plan Annual License - SC Based (4 SC)

BCS Elite Enterprise Plan Annual License - SC Based

Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance
per month
BCS Elite Enterprise Plan Annual License - User Based (10 Users)

BCS Elite Enterprise Plan Annual License - User Based

Annual Subscription License
User based Pricing
Software Subscription Licenses are payable 100% in advance
per month
BCS Elite Ultimate Plan Annual License - SC Based (4 SC)

BCS Elite Ultimate Plan Annual License - SC Based

Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance
per month
BCS Elite Ultimate Plan Annual License - User Based (10 Users)

BCS Elite Ultimate Plan Annual License - User Based

Annual Subscription License
User based Pricing
Software Subscription Licenses are payable 100% in advance
per month
BCS Elite Edition Outbound Call Centre Simultaneous Calls Addon Subscription

BCS Elite Edition Outbound Call Centre Simultaneous Calls Addon Subscription

✅ Enables Outbound Call Centre features & simultaneous call capacity on your Elite Business Communication Suite
Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance
Maximum simultaneous calls capacity is 50% of total system call capacity
per month
Semi Managed Enterprise BCS Cloud Edition Subscription

Semi Managed Enterprise BCS Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately
Only available to Semi Managed Customers for 3 Year Contact
One Issue per ticket

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system
per month
Semi-Managed Contact Centre BCS Cloud Edition Subscription

Semi-Managed Contact Centre BCS Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 3 Call Queues configuration during initial setup
✅ 3 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately
Only available to Semi Managed Customers for 3 Year Contact
One Issue per ticket

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system
per month
Semi-Managed Elite BCS Hosting Subscription (1-20 EXT (1-5 CC) | 2 vCPU 2GB RAM 40GB SSD RAID5)

Semi-Managed Elite BCS Hosting Subscription

What standard features are included
✅ Single tenant Cloud One hosting
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Monthly , Quarterly & Annual Billing Options for Cloud One Hosting

Cloudone Semi Managed Business Communications Suite Hosting
https://www.cloudone.co/shop/semi-managed-elite-bcs-hosting-subscription-25637
per month
Managed SMB CloudPBX Subscription

Managed SMB CloudPBX Subscription

✅ No License fee
✅ Zero Setup fee
✅ 1 Call Queues configuration with initial setup
✅ 1 Custom IVR Prompts with initial setup
✅ Up to 2 Discounted Support tickets / month - 1 bundled ticket per KES 5,000 worth of SMB monthly subscription
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
✅ Ready for outgoing calls as preloaded talk time equal to total paid subscription
📆 1 Year Contract

Cloudone Managed SMB Business Communication Suite
https://www.cloudone.co/smb-pbx-in-kenya
per month
Cloud One Semi-Managed Discounted Support Ticket Bundle - Renewed Yearly

Cloud One Semi-Managed Discounted Support Ticket Bundle - Renewed Yearly

What standard features are included
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.

Special features:
✅ License fee Included
✅ Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately
Only available to Semi Managed Customers for 3 Year Contact
One Issue per ticket

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system
per month

Discover Managed Cloud One Business Communication Suite

Check out our fully hosted and managed communication solution

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