Solutions

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Optional Add-Ons
💲Up to 100+ Cloud One Virtual Phone Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
✅ License fee Included
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 6 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 6 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 4SC
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls as per BCS Licence Limit
✅ Simultaneous Calls with unlimited extensions

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 10 Users
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

Enables the additional features on your Cloud One Business Communications Suite
Applicable to Enterprise & Call Centre Cloud Editions Only
✅ Enables Active Directory Integration
✅ Enables Video Conferencing & Video Calling
✅ Enables Door Phone Video Preview

Quantity of Cloud Edition Ultimate User Addon must be equal to total users of your current cloud edition users

Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License
User based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License
User based Pricing
Software Subscription Licenses are payable 100% in advance

✅ Enables Outbound Call Centre features & simultaneous call capacity on your Elite Business Communication Suite
Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance
Maximum simultaneous calls capacity is 50% of total system call capacity

What standard features are included
✅ Admin Portal
👉Requires technical expertise to setup & support
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ 📆 1 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options


Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

What standard features are included
✅ Admin Portal
👉Requires technical expertise to setup & support
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ 📆 1 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options

Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately
Only available to Semi Managed Customers for 3 Year Contact
One Issue per ticket

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 3 Call Queues configuration during initial setup
✅ 3 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately
Only available to Semi Managed Customers for 3 Year Contact
One Issue per ticket

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system

What standard features are included
✅ Single tenant Cloud One hosting
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Monthly , Quarterly & Annual Billing Options for Cloud One Hosting

Cloudone Semi Managed Business Communications Suite Hosting
https://www.cloudone.co/shop/semi-managed-elite-bcs-hosting-subscription-25637

What standard features are included
✅ Standard Telephony features
✅ Admin Portal
👉Requires technical expertise to setup & support
✅ Single tenant on its own dedicated Cloud One hosting or self hosted 
✅ Capacity upgrade Increments of 4SC or 10 Users
📆 1 Year Contract for Cloud One hosting
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ Cloud One PAYG 4SC SIP Trunk Subscription with 4 Cloud One Phone Numbers +25420790XXXX
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls as per BCS Licence Limit
✅ Simultaneous Calls with unlimited extensions

Special features:
✅  Monthly , Quarterly & Annual Billing Options for Cloud One hosting
💲 Annual Elite Licence Fee

Cloudone Self Managed Business Communications Suite
https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

✅ No License fee
✅ Zero Setup fee
✅ 1 Call Queues configuration with initial setup
✅ 1 Custom IVR Prompts with initial setup
✅ Up to 2 Discounted Support tickets / month - 1 bundled ticket per KES 5,000 worth of SMB monthly subscription
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
✅ Ready for outgoing calls as preloaded talk time equal to total paid subscription
📆 1 Year Contract

Cloudone Managed SMB Business Communication Suite
https://www.cloudone.co/smb-pbx-in-kenya

✅ Admin Portal ⚙ Requires IP telephony technical expertise to setup & manage.
👉 Ideal for IP PBX Resellers & Experts
✅ No License fee
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time with initial setup.
📆 1 Year Contract
👉Proof of country residency required for Cloud One Phone Numbers
👉Service Application form required before activation of service

Cloudone Self Managed SMB Business Communication Suite
https://www.cloudone.co/smb-pbx-in-kenya

Easy, Instant and Secure Remote Management & monitoring for Software PBX, Appliance and FXS gateway
Annual Subscription is charged per device
✅Optional Cloud One Secure SSL Certificate ie customer.cloudone.co

What standard features are included
✅ Admin Portal with supervisor rights
👉 Customer will have supervisor role to self manage & provide low level support
👉 Admin Access that requires technical expertise to setup & high level support will be done by Cloud One
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
📆 3 Year Contract
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.

Special features:
✅ License fee Included
✅ Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ 5-40 Discounted Support tickets per year & renews annually
👉Ticket quantity varies as per system capacity & quoted separately
Only available to Semi Managed Customers for 3 Year Contact
One Issue per ticket

Cloudone Semi Managed Business Communications Suite
https://www.cloudone.co/cloud-one-semi-managed-phone-system