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✅8-128 Channel SIP Trunk
✅No Line Rental Charge
✅Bundled Cloud One Phone Numbers (+25420790XXXX) i.e. 8 Phone Numbers for 8 SC SIP Trunk & 16 Phone Numbers for 16 SC SIP Trunk
✅Preloaded Bundled Talk time = Total Billing cycle subscription amount payment
✅Bundled Talk time to make calls does not expire
✅8x5 Phone or Remote Support
✅24x7 Email & Emergency Phone Support
✅Pro rata billing on the 1st day of billing cycle
👉Proof of Kenyan residency required
💲Top up extra Talk time to make calls after using up your bundled talk time
👉Service activation form required before activation of service

✅Available in 4 or 8 Channels
✅Bundled Cloud One Phone Numbers (+25420790XXXX) i.e. 4 Phone numbers for 4 SC SIP Trunk & 8 Phone Numbers for 8 SC SIP Trunk
✅Line Rental Charge is equal to amount paid for the Pay as You Go SIP Trunk Subscription
✅Talk time does not expire
✅8x5 Phone or Remote Support
✅24x7 Email & Emergency Phone Support
✅Pro rata billing on the 1st day of billing cycle
💲Top up Talk time to enable outgoing calls
👉 Proof of Kenyan residency required
👉 Service activation form required before activation of service

✅ Exclusive availability: Offered only to existing Cloud One SIP Trunk customers.
✅ Key Feature: Provides one local toll-free number (0800 000 XXX).
Line
✅ Line Rental Charge is equal to amount paid for the Cloud One Toll Free Number Subscription
👉 Proof of Kenyan residency is not required
👉 To ensure continuous service, an initial talktime deposit of KES. 13,000/ USD 100 is necessary. After 3 months, the deposit must be adjusted to cover an estimated two months of billing.
👉 Service activation form required before activation of service

Get your customers to call you where ever they are located

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenyan residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
📆 1 Year Contract
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Optional Add-Ons
💲Up to 100+ Cloud One Virtual Phone Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
✅ License fee Included
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 6 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 6 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 4SC
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls as per BCS Licence Limit
✅ Simultaneous Calls with unlimited extensions

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

What standard features are included
✅ Standard Telephony features
✅ Single tenant on its own dedicated host
✅ Capacity upgrade Increments of 10 Users
📆 1 Year Contract - Renews Yearly
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - As per system data disk capacity
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Postpaid Billing with deposit
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.

Special features:
✅ License fee Included
✅ Quarterly & Annual Billing Options
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
✅ Up to 4 Discounted Support tickets
1 bundled ticket per KES 5,000 worth of BCS monthly subscription - Maximum 4 tickets / month

Cloud One Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

Enables the additional features on your Cloud One Business Communications Suite
Applicable to Enterprise & Call Centre Cloud Editions Only
✅ Enables Active Directory Integration
✅ Enables Video Conferencing & Video Calling
✅ Enables Door Phone Video Preview

Quantity of Cloud Edition Ultimate User Addon must be equal to total users of your current cloud edition users

Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License
User based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance

Annual Subscription License
User based Pricing
Software Subscription Licenses are payable 100% in advance

✅ Enables Outbound Call Centre features & simultaneous call capacity on your Elite Business Communication Suite
Annual Subscription License
Channel based Pricing
Software Subscription Licenses are payable 100% in advance
Maximum simultaneous calls capacity is 50% of total system call capacity

Only available to Managed & Semi Managed Customers
Applicable only when bundled discounted tickets have been exhausted
Discounted Support Ticket / Issue / 15 minute
One Issue per ticket
*Paid Discounted Support Tickets are valid for 1 year

One Time Setup Fee for each integration
​👉 Requires access to customer account of the respective vendor developer portal
👉 Free for Managed Systems if you provide the integration API Credentials from the respective developer portal with the correct mappings

Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year

What standard features are included
✅ Admin Portal
👉Requires technical expertise to setup & support
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ 📆 1 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:4

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options


Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

What standard features are included
✅ Admin Portal
👉Requires technical expertise to setup & support
✅ Standard Telephony features
✅ Multi-tenant host with dedicated instance
✅ 📆 1 Year Contract
✅ Call recording - 500 minutes per system
✅ Simu Connect Web , Windows, Mac, Android, IOS, Chrome Extension Client App
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options

Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

✅ Also known as Standard Phone Number or DID Phone Number
✅ Exclusive availability: Offered only to existing Cloud One SIP Trunk customers.
✅ Key Feature: Provides one local number (+254 20 790 XXXX)
✅ Number Rental Charge is equal to amount paid for the Cloud One Number Subscription
✅ Pro rata billing on the 1st day of billing cycle
✅ Phone Number will be mapped to existing Cloud One SIP Trunk 👉 Requires technical expertise to setup on customer PBX
👉 Service application form required before activation of service