Cloud One Business Communication Suite
Our all-in-one business communication platform is tailored to streamline your communication processes and boost teamwork.
Unified Communications in Kenya
Cloud One is the leading provider of cloud and on-premise phone systems, offering both managed and self-managed solutions for businesses of all sizes in Kenya.
Empower your team to work remotely
With our Mobile and Desktop applications, your PBX data is automatically synchronized, ensuring you can access your latest communications on any device.
Reduce your business communication costs
Our business communication suite allows you concentrate on business growth without the stress of missed calls and lost leads. Learn the key features that benefit you the most:
SIP Trunking
We use SIP trunking for affordable calls across Kenya, allowing businesses to scale and pay only for what they require.
Internal Calling and Extension Dialing
Our communication system allows free internal calls via extension dialing, fostering collaboration without extra costs.
Call Routing and Management
Our system connects calls to the right teams, improving satisfaction, while recording provides insights for cost savings.
Explore Unified Communications
Cloud One Business Communication Suite revolutionizes business interactions by integrating voice calls, video conferencing, omnichannel messaging, and various integrations into one cohesive solution, removing the obstacles of distance, platforms, and systems.
Call, Meet & Chat, from Anywhere
With our user-friendly Cloud One UC Clients, get a world-class phone system inside a single app, from virtually any device:
All office extension features
- Handle calls, chat with teams, audio/video conference, check colleagues’ presence, listen to call recordings, check voicemails, see call logs, and more, in one simple app.
All contacts in one place
- With PBX-native contact management, intuitive phonebooks, and cross-system contacts synchronization, manage all your contacts in one place.
Easily switch devices
- Use the app on your web, mobile, or desktop and filp calls seamlessly between devices in one tap. All data are in sync.
Outstanding telephony features and flexible pricing plans
Cloud One Business Communication Suite offers scalable packages with flexible deployment options and industry-leading feature set:
Enhanced Customer Experience
Enable your teams to provide outstanding customer support across various channels with advanced contact center capabilities:
Automatic call distribution, queues, wallboard, agent coaching, call recording, queue callbacks, reports, and more advanced call center features.
Discover Outbound call center addon
One single inbox for multiple digital channels, including website live chat, SMS, WhatsApp and Facebook. Send, receive, and manage all your business messages directly in Cloud One UC Clients.
Learn more about Omnichannel Messaging
Rich CRM, helpdesk and database integrations to quickly identify who’s calling or as messages come in, sync customer interaction records, and more.
Powerful Integrations to Streamline your Workflows
Easily streamline your workflows and empower your teams with ready-made integration with Microsoft Teams, popular CRMs, helpdesks, hotel PMS, and other business platforms.
You also get the ultimate flexibility to build your own with our open APIs.
VoIP Solutions for All Industries
Our business communications suite is designed to fit various business types, we customize our solutions to leverage on the best features to enhance productivity in all work scenarios:
Discover our tailored VoIP Solutions
With our Call Center solution, your call agents and supervisors can provide an improved customer experience by utilizing a variety of advanced call management functionalities.
Connect Effortlessly from Any Location
Experience the power of our cloud-based PBX solution, allowing you to work from anywhere with audio and video calls, meetings, team chats, and more – accessible on nearly any device.
Increase your efficiency with comprehensive collaboration features such as presence updates, file sharing, and beyond.
Our hotel solution equips you to provide unparalleled 5-star customer experiences with our award-winning IP PBX specifically designed for hotels and resorts.
This PBX solution transforms your hotel's communication infrastructure with an integrated hotel management module and ready-to-use PMS integration, accommodating hotels of all sizes.
Promote effective dialogue and vibrant interactions between students and teachers across educational settings of all sizes.
Cloud One delivers an extensive array of solutions, from unified communication applications to call center services and access control, all designed to cultivate a connected, responsive, and secure environment for both students and educators.
Integrate all your team members, from sales to customer support, using a single communication platform. Enhance customer satisfaction and increase your sales figures.
With support for multiple sites, link your Headquarters, branch locations, mobile sales teams, and warehouses to ensure everyone stays connected. Enjoy free internal calls between all company extensions across various branches and reduce your calling costs.
Our Pricing
Discover what is the best pricing for you.
Managed BCS
As Low As
Fully managed and cloud hosted communication system to empower you to focus on your core business.
See Full Details- Zero Setup fee
- No License fee
- Call Queue Configurations
- Custom IVR Prompts
- Discounted Support Tickets
Self Managed BCS
As Low As
Admin access to your cloud hosted or on-premise communication system for full control.
Learn More- Zero Setup fee
- No License fee
- 💲Call Queue Configurations
- 💲Custom IVR Prompts
- 💲 Premium Support Tickets
Let's Connect
Get in touch with us for a free consultation, our expert support team is here to help you select a suitable business communication solution