Uninterrupted Business Communication
Cloud One self managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.
This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.




Innovation for all Industries
Our solution is flexible enough to cater to businesses of all scales and types, with clear pricing that helps you evaluate the benefits of your investment while effortlessly tracking your savings on call costs.
Our phone systems integrate smoothly with your current systems to improve workflows and elevate productivity.
Cloud One Self Managed Business Communication Suite offers
Self Managed Communication
System
Admin panel to setup and support your business communication suite.
SIP Trunks
Experience superior call quality, flexible scalability, and reduced costs with Cloud One bundled SIP trunk or Bring your Own Carrier (BYOC)
Phone Numbers
Our phone numbers , golden numbers and toll-free numbers provide calling to all network operators worldwide
Yealink IP Phones
Our modern IP phones provide high-quality audio, and seamless integration with your self managed communication system.
Support
Get free online support resources or pay a certified expert to help you
Training
Get free online resources or come to our paid training courses to learn how to use the system
Features & Competitive Pricing
SMB
As low as
KES 200
User/Month
Minimum : 5 Users
Standard features:
- Standard Telephony Features
- Admin Portal
⚙ Requires technical expertise to install & support
Access to Paid Certified System Engineers
- Locally hosted at Africa Data Centre - Nairobi
- Call recording - 500 minutes per system
- Webclient, Desktop & Mobile Apps (Android & IOS)
- 99.99% Uptime & 24/7 monitoring
- Monthly Billing Options: Prepaid & Postpaid With 2 months deposit
- Cloud One SIP Trunk
- Cloud One Phone Numbers +25420790XXXX equal to number of users
- Simultaneous Calls Ratio 1:1
- Call Detail Records
- 💲Zoho CRM Integration
- 💲Bring Your Own Carrier (BYOC)
- 💲GSM Line Hosting
- 💲Premium Support Tickets
- 💲Training
- 💲Discounted Yealink IP Phones
- 💲Yealink IP Phones Installation
Special features:
- ✅ No License fee
- 📆 No Contract Term
- 💲Load Talk time to enable outbound calling
Tiered User Pricing
User Qty | User Price |
5+ | 325 |
10+ | 300 |
20+ | 275 |
30+ | 250 |
40+ | 225 |
50+ | 200 |
Enterprise
(Popular)
KES 325
User/Month
Minimum : 5 UsersStandard features:
- All Standard features of SMB
- Locally hosted at Africa Data Centre - Nairobi
- 15 Data Centers located in South Africa, Thailand, Singapore, Canada, Germany, Ireland, UK, Italy, France, USA , Bahrain, Australia
- Boss-Secretary call screening
- Call accounting and billing with scheduled email reports
- 💲Video Conferencing, WebRTC Video Calls
Optional Ultimate Plan: Ksh 1,400/User/Yr - Inbound Call Center with custom wallboard
- 💲 Supported Integrations
- Voicemail Transcription:
Requires integration with Google Cloud Speech-to-Text Service - WhatsApp API
- Facebook Messenger
- CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
- Helpdesk: Zendesk and Zoho Desk
- Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
- Database Contacts Sync Microsoft SQL
- File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
- 💲Active Directory
Optional Ultimate Plan: Ksh 1,400/User/Yr
Special features:
- ✅ No License fee
- 📆 No Contract Term
- 💲Load Talk time to enable outbound calling
Tiered User Pricing
User Qty | User Price |
5+ | 500 |
10+ | 450 |
20+ | 400 |
30+ | 375 |
40+ | 350 |
50+ | 325 |
Contact Centre
KES 400
User/Month
Minimum : 5 UsersStandard features:
- All Standard features of Enterprise
- 💲 Outbound Call Center with Progressive / Power & Agentless IVR Dialer
Optional Call Centre Addon: Ksh 14,000/outbound channel/Yr - Up to 100+ Cloud One Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
- ✅ No License fee
- 📆 No Contract Term
- 💲Load Talk time to enable outbound calling
Tiered User Pricing
User Qty | User Price |
5+ | 1,500 |
10+ | 950 |
20+ | 650 |
30+ | 550 |
40+ | 450 |
50+ | 400 |
Elite
As low asKES 17,700
4 SC System / 3 Months
Standard features:
All Standard features of Contact Centre
Dedicated System
- Unlimited Users
- 💲On Premise hardware
- 💲Hotel PMS Integration
- 💲Hot Standby
- 💲Disaster Recovery
- Special features:
- ✅ No License fee
- 📆 1 Year Contract Term
- 💲Load Talk time to enable outbound calling
Back to Features
- ✅ Included Feature 💲Paid Feature 📆 No Contract Term - Cancel Anytime
- Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Multi-site Interconnect, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Remote Management, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
- Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
- 7 Day Money Back Guarantee excludes spent talk time amount. Balance will be refunded within 3 working days
Ready to streamline your workflows
Our team offers professional consultation services to help you select the suitable business suite for your business.