Cloud One Business Communication Suite
Our all-in-one business communication platform is tailored to streamline your communication processes and boost teamwork.
Unified Communications in Kenya
Cloud One is the leading provider of cloud and on-premise phone systems, offering both managed and self-managed solutions for businesses of all sizes in Kenya.
Empower your team to work remotely
With our Mobile and Desktop applications, your PBX data is automatically synchronized, ensuring you can access your latest communications on any device.
Reduce your business communication costs
Cloud One business communication suite allows you concentrate on business growth without the stress of missed calls and lost leads. Learn the key features that benefit you the most:
Preconfigured SIP Trunks
Our communication system is preconfigured with cost effective SIP trunks to facilitate affordable calls across Kenya, allowing effortless business growth. Discover details >>
Telephony Features
Our communication system offers the most advanced telephony features with free internal calls via extension dialing, fostering collaboration without extra costs.
Unified Communications
Our omnichannel communication system lowers communication costs and is accessible from mobile and desktop applications on all devices. Explore more >>
Explore Unified Communications
Cloud One Business Communication Suite transforms the way teams connect and collaborate, seamlessly unifying cost-effective SIP Trunk-powered voice calling, high-quality video conferencing, omnichannel messaging (including SMS, email, and chat apps), and robust third-party integrations all within a single, intuitive platform.
Call, Meet & Chat, from Anywhere
With our user-friendly Simu Connect UC Client, get a world-class phone system inside a single app, from virtually any device:
All office extension features
- Handle calls, chat with teams, audio/video conference, check colleagues’ presence, listen to call recordings, check voicemails, see call logs, and more, in one simple app.
All contacts in one place
- With PBX-native contact management, intuitive phonebooks, and cross-system contacts synchronization, manage all your contacts in one place.
Easily switch devices
- Utilize the Simu Connect app on your web, mobile, or desktop device to effortlessly switch calls between devices with a single tap. All data remains synchronized.
Outstanding telephony features and flexible pricing plans
Cloud One Business Communication Suite offers scalable packages with flexible deployment options and industry-leading feature set:
Enhanced Customer Experience
Enable your teams to provide outstanding customer support across various channels with advanced contact center capabilities:
Automatic call distribution, queues, wallboard, agent coaching, call recording, queue callbacks, reports, and more advanced call center features.
Discover our Call Center Solution
One single inbox for multiple digital channels, including website live chat, SMS, WhatsApp and Facebook. Send, receive, and manage all your business messages directly in Cloud One Simu Connect UC Clients.
Learn more about Omnichannel Messaging
Rich CRM, helpdesk and database integrations to quickly identify who’s calling or as messages come in, sync customer interaction records, and more.
Easily streamline your workflows and empower your teams with ready-made integration with Microsoft Teams, popular CRMs, helpdesks, hotel PMS, and other business platforms.
You also get the ultimate flexibility to build your own with our open APIs.
Explore our API/CRM Integrations
Tailored Solutions for all Industries
Call Center Solution
Our call center solution allows you to make cost-effective calls to all networks while utilizing a unified call management platform.
Hospitality VoIP Solution
Our customized communication system for hotels and resorts includes personalized features that streamline your hotel management operations.
Remote Office Solution
Our UC Clients enable users to effortlessly access their business communication system via the web, as well as through mobile and desktop applications.
Retail Business Solution
Explore robust communication tools designed specifically for the unique requirements of retail businesses in Kenya and beyond.
Financial Services Solution
Facilitate communication and collaboration anytime, anywhere for banks and insurance companies in Kenya and beyond.
Government Solution
Healthcare Solution
Logistics Solution
Education VoIP Solution
We provide a tailored communication system for educational institutions, allowing all users to effortlessly collaborate
Our Pricing
Discover what is the best pricing for you.
Managed BCS
As Low As
Fully managed and cloud hosted communication system to empower you to focus on your core business.
See Full Details- Zero Setup fee
- No License fee
- Call Queue Configurations
- Custom IVR Prompts
- Discounted Support Tickets
Self Managed BCS
As Low As
Admin access to your cloud hosted or on-premise communication system for full control.
Learn More- Zero Setup fee
- No License fee
- 💲Call Queue Configurations
- 💲Custom IVR Prompts
- 💲 Premium Support Tickets
Let's Connect
Get in touch with us for a free consultation, our expert support team is here to help you select a suitable business communication solution