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Business Communication Suite for Hotels

Provide outstanding guest experiences in Kenya by utilizing our award-winning IP PBX technology specifically designed for hotels and resorts. 

Enhance your hospitality services and ensure seamless communication for your guests with our innovative solutions tailored to meet the unique needs of the hospitality industry.

Discover Cloud One Business Communication Suite


supercharge your hospitality operations

Unify all future-proof UC features for scalable business growth

Embedded hotel management to streamline daily operations

Seamless integration with popular PMS systems

Guarantee of little-to-no system downtime

  • Room Panel
  • Wake-Up Service Management
  • Guest Stay History
  • Hotel Setting & Room Management
BCS intuitive room panel

Intuitive Room Panel

Explore a digital front desk designed for Kenya, featuring an easy room list. Effortlessly monitor room conditions, access guest profiles, handle check-ins and check-outs, process payments, and more, all with a few clicks on a user-friendly interface.

  • One-click check in and out
  • Advanced filters for quick searching
  • Easily switch room status for housekeeping
  • Simplify call accounting and billing
  • Support group/bulk operations

Wake-up Service Management

Schedule and manage wake-up calls easily using task views. With colored task status filters, keep track of all wake-up call tasks in one view, click to redial failed ones, or add/cancel successful ones quickly.

Guests can set wake-up calls directly from their room phone, with self-service options tailored for Kenyan hospitality.

BCS Wake-up service management
BCS Guest stay history

Guest Stay History

With a comprehensive stay history, hotel staff can quickly track all past stays, current check-ins, room change records, and billing details. This enables employees to easily recognize returning guests and provide personalized services based on their preferences.

Advanced filters allow for effortless sorting and downloading of stay records and billing information, significantly enhancing the efficiency of hotel day-to-day operations.

Hotel Settings & Room Management

Enhance hotel service quality with back office features such as custom room status , automatic call accounting, and branded invoices. Reduce the admin workload with a unified settings interface.

  • Set up hotel basics, currency, billing info and more.
  • Manage room types and status (housekeeping, repairs, etc.) from a single spot.
  • Control room call rules, allowing granular settings for room-to-room and outbound calls per. mission.
  • Configure wake-up call rules directly from the interface.

BCS Hotel management

Get in Touch with Us

Reach out to learn how Cloud One Business Communication suite for hotels and resorts, streamlines your business interactions.

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About us

Cloud One Limited is a leading telephony service provider established in 2017. we offer reliable and secure cloud and on premise business communication solutions, including SIP trunks, Yealink IP phones, and VPS hosting in our Tier 3 data center.


Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

DUNS Registration Number: 561230946.


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  • hello@cloudone.co
  • +254 20 7900000
  • Saachi Plaza, UNIT A3 - Argwings Kodhek Rd
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