Professional Service

Only available to Managed Business Communications Suite Customers
Discounted Support Ticket / Issue / 15 minute
One Issue per ticket
*Paid Discounted Support Tickets are valid for 1 year
Only required if you exhaust your bundled support tickets

Configuration of GSM Line Hosting is done by certified expert.

2 Hours Training for 1 Supervisor )Minimum)

2 Hours Training for 5 Agents (Minimum)

1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)

1 Hour Training for 5 Users (Minimum)

One Time Setup Fee for each integration
​👉 Requires access to customer account of the respective vendor developer portal
👉 Free for Managed Business Communications Suite if you provide the integration API Credentials from the respective developer portal with the correct mappings

Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year

Professional Setup for your Yealink IP phones for Cloud One Business Communication Suite or your utilized PBX

Upto 250 characters per IVR or On Hold Voice Prompt

Country Presence SIP Trunk configuration will be done by certified experts

BYOC SIP Trunk configuration will be done by certified experts