Services

✅ All standard telephony features
✅ Zero Installation fee
✅ No License fee
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
✅ Ready for outgoing calls with initial KES 1000 preloaded Cloud One talk time.
✅ Up to 4 Bundled support tickets - 1 bundled ticket per KES 5,000 worth of BCS subscription - Maximum 4 tickets / month
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts during initial setup
📆 1 Year Contract
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

✅ All standard features of Cloudone Managed Enterprise Business Communications Suite
✅ Zero Installation fee
✅ No License fee
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Up to 6 Discounted Support tickets 1 bundled ticket per KES 5,000 worth of BCS subscription - Maximum 6 tickets / month
✅ 3 Call Queues configuration during initial setup
✅ 3 Custom IVR Prompts during initial setup
📆 1 Year Contract
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

✅ Zero Installation fee
✅ Cloud One SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ 2 Call Queues configuration with initial setup
✅ 2 Custom IVR Prompts with initial setup
✅ Up to 4 Discounted Support tickets 1 bundled ticket per KES 5,000 worth of BCS subscription - Maximum 4 tickets / month
✅ No License fee
📆 1 Year Contract
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Managed Business Communications Suite
https://www.cloudone.co/cloud-one-managed-business-communication-suite

Enables the additional features on your Cloud One Business Communications Suite
Applicable to Enterprise & Call Centre Editions Only
✅ Enables Active Directory Integration
✅ Enables Video Conferencing & Video Calling
✅ Enables Door Phone Video Preview

Quantity of enhanced users must be equal to total users of your Cloud One Business Communications Suite

Annual Subscription License
*Channel based Pricing
Software Subscription Licenses are payable 100% in advance

✅ Enables Outbound Call Centre features & simultaneous call capacity on your Call Centre Business Communications Suite
Annual Subscription License
*Channel based Pricing
Software Subscription Licenses are payable 100% in advance
Maximum simultaneous calls capacity is 50% of total system call capacity

✅8-128 Channel SIP Trunk
✅No Line Rental Charge
✅Bundled Cloud One Phone Numbers (+25420790XXXX) i.e. 8 Phone Numbers for 8 SC SIP Trunk & 16 Phone Numbers for 16 SC SIP Trunk
✅Preloaded Bundled Talk time = Total Billing cycle subscription amount payment
✅Bundled Talk time to make calls does not expire
✅8x5 Phone or Remote Support
✅24x7 Email & Emergency Phone Support
✅Pro rata billing on the 1st day of billing cycle
👉Proof of Kenyan residency required
💲Top up extra Talk time to make calls after using up your bundled talk time
👉Service activation form required before activation of service

✅ No License fee
✅ Admin Portal
📆 1 Year Contract
✅ Cloud One PAYG 4SC SIP Trunk Subscription
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
Cloudone Self Managed Business Communications Suite
https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

✅Available in 4 or 8 Channels
✅Bundled Cloud One Phone Numbers (+25420790XXXX) i.e. 4 Phone numbers for 4 SC SIP Trunk & 8 Phone Numbers for 8 SC SIP Trunk
✅Line Rental Charge is equal to amount paid for the Pay as You Go SIP Trunk Subscription
✅Talk time does not expire
✅8x5 Phone or Remote Support
✅24x7 Email & Emergency Phone Support
✅Pro rata billing on the 1st day of billing cycle
💲Top up Talk time to enable outgoing calls
👉 Proof of Kenyan residency required
👉 Service activation form required before activation of service

Only available to Managed Customers
Discounted Support Ticket / Issue / 15 minute
One Issue per ticket
*Paid Discounted Support Tickets are valid for 1 year

Get your customers to call you where ever they are located

✅ Admin Portal ⚙ Requires IP telephony technical expertise to setup & manage.
👉 Ideal for IP PBX Resellers & Experts
✅ No License fee
✅ Cloud One PAYG 4SC SIP Trunk Subscription
✅ Ready for outgoing calls as preloaded talk time equal to total paid subscription
📆 1 Year Contract
👉Proof of country residency required for Cloud One Phone Numbers
👉Service Application form required before activation of service


Cloudone Self Managed SMB Business Communication Suite
https://www.cloudone.co/smb-pbx-in-kenya

✅ Also known as Standard Phone Number or DID Phone Number
✅ Exclusive availability: Offered only to existing Cloud One SIP Trunk customers.
✅ Key Feature: Provides one local number (+254 20 790 XXXX)
✅ Number Rental Charge is equal to amount paid for the Cloud One Number Subscription
✅ Pro rata billing on the 1st day of billing cycle
✅ Phone Number will be mapped to existing Cloud One SIP Trunk 👉 Requires technical expertise to setup on customer PBX
👉 Service application form required before activation of service

✅ Admin Portal ⚙ Requires IP telephony technical expertise to setup & manage.
✅ No License fee
📆 1 Year Contract Term
✅ Cloud One PAYG 4SC SIP Trunk Subscription.
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

✅ Golden Phone Number features easily recalled sequences, such as repeating digits or sequential patterns, enhancing customer recall and projecting a professional image.
✅ Exclusive availability: Offered only to existing Cloud One SIP Trunk customers.
✅ Key Feature: Provides one local number (+254 20 790 XXXX).
✅ Number Rental Charge is equal to amount paid for the Cloud One Number Subscription
✅ Pro rata billing on the 1st day of billing cycle
✅ Phone Number will be mapped to existing Cloud One SIP Trunk
👉 Requires technical expertise to setup on customer PBX
👉 Service application form required before activation of service

What unique features are included
✅ No License fee
✅ Admin Portal ⚙ Requires call centre technical expertise to install & manage.
📆 1 Year Contract Term
✅ Cloud One PAYG 4SC SIP Trunk Subscription.
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
👉Proof of country residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service

Cloudone Self Managed Business Communications Suite https://www.cloudone.co/cloud-one-self-managed-business-communications-suite

✅ Exclusive availability: Offered only to existing Cloud One SIP Trunk customers.
✅ Key Feature: Provides one local toll-free number (0800 000 XXX).
Line
✅ Line Rental Charge is equal to amount paid for the Cloud One Toll Free Number Subscription
👉 Proof of Kenyan residency is not required
👉 To ensure continuous service, an initial talktime deposit of KES. 13,000/ USD 100 is necessary. After 3 months, the deposit must be adjusted to cover an estimated two months of billing.
👉 Service activation form required before activation of service

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