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Cloud One Business Communication Suite Hot Standby Subscription Addon

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The Cloud One Business Communication Suite Hot Standby Subscription Addon ensures uninterrupted communication by automatically switching to a backup PBX server in case of system failure, keeping your business connected at all times.
Annual Subscription: 10,400.00 KSh
10,400.00 KSh Tax Excluded

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Hot Standby Subscription Addon

 This addon is designed to deliver a robust high-availability solution by integrating two identical PBX servers, referred to as the primary and secondary servers. This setup facilitates real-time data replication, ensuring that both servers are always in sync. In the unfortunate event of a hardware malfunction, unexpected power outage, or any system-related issues, the secondary server is poised to take over seamlessly, requiring no additional configuration from your team.

Key features of this addon include a shared virtual IP address, which allows for uninterrupted service continuity, and a remarkably fast switchover time of just a few seconds. Additionally, the system is equipped with automatic notification capabilities, keeping your team informed of any changes or issues that may arise. This solution is particularly well-suited for businesses that demand continuous operation around the clock.

By implementing the Hot Standby addon, organizations can significantly enhance their system resilience, effectively minimize downtime, and ensure uninterrupted business operations without the need for manual intervention. This proactive approach to system management not only safeguards your operations but also instills confidence in your clients and stakeholders, knowing that your services are reliable and always available.

Features

Key Functionalities:

  • Fast Recovery: Automatic recovery occurs within 1 to 10 seconds during any system failure.
  • Shared Virtual IP: A single virtual IP is shared between servers, allowing a complete switchover, including IP phones and third-party integrations.
  • Instant Notifications: Get immediate alerts via email or call when a failover is triggered.
  • Real-Time Data Sync: Configuration settings, call logs, voicemails, and more are continuously replicated between servers.

Benefits of Hot Standby


  • Ensures your business phone system functions with zero or minimal downtime. The secondary server is always ready to take over telephony responsibilities if the primary server fails.
  • Reduces the impact on customers and users during necessary maintenance tasks, such as backups or system upgrades.
  • Deployment is user-friendly, requiring no technical expertise. Pairing PBX servers takes only a minute, and status indicators allow for easy monitoring of the hot standby function.
  • In the event of a PBX server failure or automatic failover, your IT team receives immediate alerts via email or phone call, allowing for swift resolution without impacting ongoing phone calls.

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