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Fully Managed Business Communication Suite

Cloud One Managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.

This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.

Reliable VoIP Solutions for all Industries

Contact Centers

Our Managed Business Communication suite equips your business with powerful unified communication solutions to enhance your performance.

Remote Offices

Empower your staff to work from anywhere with our feature-rich mobile and desktop apps, seamlessly continue conversations on any device.

Education Institutions

Our cutting-edge inbuilt integrations help streamline your staff and students activities to boost collaboration and enhance the learning experience.

Retail Businesses

From sales to customer support, link every team member in Kenya through one communication platform. Enhance customer satisfaction and increase sales.

Our Managed Business Communication Suite offers:

1

Communication Solutions

  • A Managed Communication System that streamlines business communication, allowing you to focus on your core operations.
  • SIP Trunks offering scalable options, and cost savings through Cloud One bundled SIP trunk or Bring Your Own Carrier (BYOC).
2

Telephony and Equipment

3

Support and Training

  • Training: Offers free online resources and paid training courses to master the system.

Features & Competitive Pricing

Enterprise (Popular)

As low as
KES 550 
User/Month

Minimum : 5 Users

Standard features:

  •  Standard Telephony features
  • 📆 1 Year Contract
  • Locally hosted at Africa Data Centre - Nairobi
  • 15 Data Centre located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia
  •  Zero Setup fee
  •  Call recording - 500 minutes per system
  •  Desktop & Mobile Apps (Android & IOS)
  •  99.99% Uptime & 24/7 monitoring
  •  Prepaid & Postpaid Billing With 2 months deposit
  •  Cloud One SIP Trunk
  •  Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
  • Ready for outgoing calls with initial KES 1000 Cloud One talk time.
  •   Simultaneous Calls Ratio 1:1
  •  Boss-Secretary call screening
  •  Call accounting and billing with scheduled email reports
  •  Inbound Call Center with custom wallboard

 Inbuilt Hotel Management


  • Special features:
  • ✅ No License fee
  • ✅ Monthly , Quarterly & Annual Billing Options
  • ✅ 2 Call Queue configurations
  • ✅ 2 Custom IVR Prompt
  • ✅ 4 Support tickets

Tiered User Pricing
User Qty

User Price

5+

1,000

10+

900

20+

800

30+

700

40+

600

50+

550

Start with 7 Day Money Back Guarantee
Contact Centre
As low as
KES 650 
User/Month
Minimum : 5 Users

Standard features:


  • Tiered User Pricing
    User Qty

    User Price

    5+

    2,000

    10+

    		1,400

    20+

    950

    30+

    850

    40+

    750

    50+

    650

Start with 7 Day Money Back Guarantee
Elite
Starts from:
KES 47,700
4 SC System / 3 Months

Standard features:

  •  All Contact Centre Telephony features
  • 📆 1 Year Contract
  •  Zero Setup fee
  •  Running on its own dedicated Instance
  •   Simultaneous Call based with recommended users or user based model
  • Optional Add-Ons
  • 💲 On Premise hardware
  • 💲 Hotel PMS Integration
  • 💲 Hot Standby
  • 💲 Disaster Recovery
  • 💲Load Talk time to enable outbound calling
  • Special features:
  • ✅ No License fee
  • ✅ 2 Call Queue configurations
  • ✅ 2 Custom IVR Prompt
  • ✅ 4 Support tickets
  • ✅ Quarterly Billing for 4SC - 32SC
  • ✅ Bi-Annual Billing for 48SC+
  • ✅ Annual Billing
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Glossary
​Back to Features
  • ✅ Included Feature  💲Paid Feature   📆 Initial Contract Term
  • Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
  • Zero Installation fee is only applicable if a customer completes the 1 year contract term. Customers are liable to pay for a penalty fee as per the terms and conditions.
  • Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
  • 7 Day Money Back Guarantee excludes spent talk time amount. The balance will be refunded within 3 working days

 

Ready to streamline your workflows

Our team offers professional consultation services to help you select the suitable business suite for your business.

Contact us