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Self Managed Business Communication Suite

Cloud One self managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.

This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.

Reliable VoIP Solutions for all Industries

Contact Centers

Our Managed Business Communication suite equips your business with powerful unified communication solutions to enhance your performance.

Remote Offices

Empower your staff to work from anywhere with our feature-rich mobile and desktop apps, seamlessly continue conversations on any device.

Education Institutions

Our cutting-edge inbuilt integrations help streamline your staff and students activities to boost collaboration and enhance the learning experience.

Retail Businesses

From sales to customer support, link every team member in Kenya through one communication platform. Enhance customer satisfaction and increase sales.

Our Self-Managed Business Communication Suite offers:

1

Communication Solutions

  • A Self-Managed Admin panel to setup and maintain your Cloud One business communication suite.
  • SIP Trunks offering scalable options, and cost savings through Cloud One bundled SIP trunk or Bring Your Own Carrier (BYOC).
2

Telephony and Equipment

3

Support and Training

  • Get free online support resources or pay a certified expert to help you.

Features & Competitive Pricing

Enterprise (Popular)
As low as

KES 325 

User/Month

Minimum : 5 Users


Standard features:

  •  All Standard Telephony features
  •  Admin Portal
    👉Requires technical expertise to setup & support
  •  Locally hosted at Africa Data Centre - Nairobi
  •  15 Data Centers located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia
  •  99.99% Uptime & 24/7 monitoring
  •  Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
  • ✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
  •   Call recording - 500 minutes per system
  •  Desktop & Mobile Apps (Windows , MacOS, Android & IOS)
  •  Boss-Secretary call screening
  •  Call accounting and billing with scheduled email reports
  •  Inbound Call Center with custom wallboard
  •  Supported Integrations
  •  Voicemail Transcription: 
    Requires integration with Google Cloud Speech-to-Text Service
  •  WhatsApp API
  •  Facebook Messenger
  •  CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
  •  Helpdesk: Zendesk and Zoho Desk
  •  Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
  •  Database Contacts Sync Microsoft SQL
  •  File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
  • 💲Video Conferencing, WebRTC Video Calls
    Optional Ultimate Plan: Ksh 1,400/User/Yr
  • 💲Active Directory
    Optional Ultimate Plan: Ksh 1,400/User/Yr
  • ✅ No Licence Fee
  • 📆 1 Year Contract Term
  •  Prepaid & Postpaid Billing With 2 months deposit
  • 💲Load Talk time for outbound calling after initial talktime depletion


  • Special Feature
  •  Monthly , Quarterly & Annual Billing Options


Optional Add-Ons


Tiered User Pricing

User Qty

User Price

5+

500

10+

450

20+

400

30+

375

40+

350

50+

325

Contact Centre
As low as

KES 400 

User/Month

Minimum : 5 Users

Standard features:

Special features:

  •  Monthly , Quarterly & Annual Billing Options


Tiered User Pricing

User Qty

User Price

5+

1,500

10+

950

20+

650

30+

550

40+

450

50+

400

Elite
As low as

KES 17,700 

4 SC System / 3 Months


Standard features:


  • Special features:
  • ✅ Quarterly Billing for 4SC - 32SC
  • ✅ Bi-Annual Billing for 48SC+
  • ✅ Annual Billing


Glossary
Back to Features
  • ✅ Included Feature  💲Paid Feature 📆 1 Year Contract Term
  • Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Multi-site Interconnect, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Remote Management, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
  • Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
  • 7 Day Money Back Guarantee excludes spent talk time amount. Balance will be refunded within 3 working days

Ready to streamline your workflows

Our team offers professional consultation services to help you select the suitable business suite for your business.