Self Managed Business Communication Suite
Cloud One self managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.
This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.
Reliable VoIP Solutions for all Industries
Contact Centers
Our Managed Business Communication suite equips your business with powerful unified communication solutions to enhance your performance.
Remote Offices
Empower your staff to work from anywhere with our feature-rich mobile and desktop apps, seamlessly continue conversations on any device.
Education Institutions
Our cutting-edge inbuilt integrations help streamline your staff and students activities to boost collaboration and enhance the learning experience.
Retail Businesses
From sales to customer support, link every team member in Kenya through one communication platform. Enhance customer satisfaction and increase sales.
Our Self-Managed Business Communication Suite offers:
Communication Solutions
- A Self-Managed Admin panel to setup and maintain your Cloud One business communication suite.
- SIP Trunks offering scalable options, and cost savings through Cloud One bundled SIP trunk or Bring Your Own Carrier (BYOC).
Telephony and Equipment
- Cloud One virtual phone numbers provides local calling with unmatched compatibility with all Kenyan network operators
- Modern Yealink IP Phones with high-quality audio and seamless integration with the managed communication system.
Support and Training
- Get free online support resources or pay a certified expert to help you.
- Use free online training resources or apply for paid training courses to learn how to use the system.
Features & Competitive Pricing
Enterprise (Popular)
KES 325
User/Month
Minimum : 5 UsersStandard features:
- All Standard Telephony features
- Admin Portal
👉Requires technical expertise to setup & support - Locally hosted at Africa Data Centre - Nairobi
- 15 Data Centers located in South Africa, Thailand, Singapore, Canada, Germany, Ireland, UK, Italy, France, USA , Bahrain, Australia
- 99.99% Uptime & 24/7 monitoring
- Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX
- ✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
- Call recording - 500 minutes per system
- Desktop & Mobile Apps (Windows , MacOS, Android & IOS)
- Boss-Secretary call screening
- Call accounting and billing with scheduled email reports
- Inbound Call Center with custom wallboard
- Supported Integrations
- Voicemail Transcription:
Requires integration with Google Cloud Speech-to-Text Service - WhatsApp API
- Facebook Messenger
- CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
- Helpdesk: Zendesk and Zoho Desk
- Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
- Database Contacts Sync Microsoft SQL
- File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
- 💲Video Conferencing, WebRTC Video Calls
Optional Ultimate Plan: Ksh 1,400/User/Yr - 💲Active Directory
Optional Ultimate Plan: Ksh 1,400/User/Yr - ✅ No Licence Fee
- 📆 1 Year Contract Term
- Prepaid & Postpaid Billing With 2 months deposit
- 💲Load Talk time for outbound calling after initial talktime depletion
- Special Feature
- Monthly , Quarterly & Annual Billing Options
Optional Add-Ons
- 💲 Bring Your Own Carrier (BYOC)
- 💲 Premium Support Tickets
- 💲 5% Extra Discount on Yealink IP Phones if purchased together with initial order
Tiered User Pricing
User Qty | User Price |
5+ | 500 |
10+ | 450 |
20+ | 400 |
30+ | 375 |
40+ | 350 |
50+ | 325 |
Contact Centre
KES 400
User/Month
Minimum : 5 UsersStandard features:
- All Standard features of Enterprise
- 💲 Outbound Call Center with Progressive / Power & Agentless IVR Dialer
Optional Call Centre Addon: Ksh 14,000/outbound channel/Yr - 💲Up to 100+ Cloud One Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
- Monthly , Quarterly & Annual Billing Options
Tiered User Pricing
User Qty | User Price |
5+ | 1,500 |
10+ | 950 |
20+ | 650 |
30+ | 550 |
40+ | 450 |
50+ | 400 |
Elite
As low asKES 17,700
4 SC System / 3 Months
Standard features:
- All Standard features of Contact Centre
- Running on its own dedicated Instance
- Simultaneous Call based with recommended users or user based model
- 💲Hotel PMS Integration
- 💲Hot Standby
- 💲Disaster Recovery
- Special features:
- ✅ Quarterly Billing for 4SC - 32SC
- ✅ Bi-Annual Billing for 48SC+
- ✅ Annual Billing
Back to Features
- ✅ Included Feature 💲Paid Feature 📆 1 Year Contract Term
- Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Multi-site Interconnect, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Remote Management, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
- Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
- 7 Day Money Back Guarantee excludes spent talk time amount. Balance will be refunded within 3 working days
Ready to streamline your workflows
Our team offers professional consultation services to help you select the suitable business suite for your business.