Services

2 Hours Training for 1 Supervisor )Minimum)

2 Hours Training for 5 Agents (Minimum)

1 Hour Training for 1 Operator / Telephone Receptionist (Minimum)

1 Hour Training for 5 Users (Minimum)

One Time Setup Fee for each integration
​👉 Requires access to customer account of the respective vendor developer portal
👉 Free for Managed Systems if you provide the integration API Credentials from the respective developer portal with the correct mappings

Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year

Cloud One Appliance can be used 3CX Session Border Controller (SBC) at remote sites to connect to Cloud Hosted or Main HQ 3CX Phone System.
It can also be used as a Standalone Small 3CX Phone System ( upto 16SC Maximum & 50 Users)

Setup Fee for each Supported IP phones setup for Cloud One Business Communication Suite.
​👉 Setup does not include user training

ZERO CAPEX and flexible recurring costs
Dell Cloud Servers including Premium SSD & Intel Processors

Creation of upto 250 characters per IVR or On Hold Prompt to the correct format accepted by the PBX
👉Does not include any configuration on the communication system

Top Up for Cloud One Phone Numbers / Toll Free Numbers

Get your customers to call you from wherever they are located

✅ Enables Outbound Call Centre features & simultaneous call capacity on your Contact Centre Business Communication Suite
Annual Subscription License
*Channel based Pricing
Software Subscription Licenses are payable 100% in advance
Maximum simultaneous calls capacity is 50% of total system call capacity

Top Up for Cloud One Country Presence International Phone Numbers / International Toll Free Numbers

Country Presence SIP Trunk configuration will be done by certified experts

BYOC SIP Trunk configuration will be done by certified experts