Managed 3CX Phone System - Professional Edition
Our Managed 3CX Phone System Professional Edition offers a complete and hassle-free communication solution. This comprehensive service includes 3CX Pro Edition licensing, secure cloud hosting on our reliable infrastructure, and the expert configuration and management of your SIP Trunk connections. By handling all aspects of your phone system, from initial setup to ongoing maintenance, we eliminate the need for in-house IT resources, reduce your telecom expenses, and ensure high uptime and robust security. Experience streamlined communication workflows, improved efficiency, and a significant reduction in IT burden with our expertly managed 3CX Phone System Professional Edition.
Contact us today for a free consultation and a tailored quote.
Features of our Managed 3CX Phone System Professional Edition
Core Features
- Expertly managed phone system with all 3CX Professional Edition telephony features.
- Mobile and desktop apps for flexible access.
- Video conferencing for up to 100 participants.
- Inbound call center functionality.
- Call recording for compliance and training.
- Call accounting and billing with scheduled email reports.
- Two custom IVR prompts created during initial setup.
- Two call queues configured during initial setup.
- Support for popular integrations to enhance workflows.
Pricing and Billing
- Zero setup fee.
- Pro rata billing starting on the first day of the billing cycle.
- One-year contract term.
- KES 1,000 pre-bundled talk time for outbound calls during initial setup.(in Kenya)
- Load additional talk time for outbound calling after initial depletion.
- Proof of Kenyan residency required for outbound calling.
- Service application form required before activation.
- Option to bring your own 3CX Professional edition annual license or purchase from Cloud One at a discounted price.
Support & Maintenance
- Bundled discounted support ticket per month.
- 8x5 phone or remote support.
- 24x7 email and emergency phone support.
- Expert maintenance to ensure high uptime and robust security.
Deployment and Hosting
- Hosted in Cloud One’s Tier 3 Data Centre for reliability.
- Secure cloud hosting on Cloud One’s infrastructure.
- Cloud One SIP Trunk with local virtual phone numbers (+25420790XXXX, matching SC capacity).
- Expert configuration and management of SIP Trunk connections.
- Initial setup and ongoing management to eliminate in-house IT needs.
Add-ons
- Addon: Bring your existing 3CX Phone System Pro license or Buy it from Cloud One at a discounted price
- Addon: Extra Cloud One Phone Numbers
- Addon: Bring Your Own Carrier(BYOC) SIP Trunk Interconnect to connect your own preferred Telco
- Addon: Managed 3CX Session Border Controller (SBC) Appliance. Only required if you intend to use SIP phones at your premise
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