Hourly Billing basis
One Issue per ticket
*Paid Support Tickets are valid for 1 year

✅ Zero Setup fee
✅ Pro rata billing on the 1st day of billing cycle
📆 1 Year Contract Term
✅ Up to 4 Discounted Support tickets 1 bundled ticket per KES 5,000 worth of managed 3CX subscription - Maximum 4 tickets / month
✅ 2 Call Queues configuration during initial setup
✅ 2 Custom IVR Prompts creation during initial setup
✅ Cloud One SIP Trunk with virtual phone numbers +25420790XXXX equal to SC capacity
✅ Ready for outgoing calls with KES 1000 Cloud One talk time during initial setup.
💲 Load Talk time for outbound calling after initial talktime depletion
👉 Proof of Kenyan residency required for outbound calling
👉 Service application form required before activation of service

Annual Subscription License in USD only.
Pricing based on number of concurrent calls
Subscription Licenses are payable 100% in advance

Software License Pricing Impact under TLAA 2024 (Kenya)
The Tax Laws Amendment Act, 2024 (“TLAA”, “the Act”) w.e.f 27 December 2024 has resulted in a 20% price increase.

Annual Subscription License in USD only.
Pricing is based on the number of concurrent calls, including internal and external calls.
Software Subscription Licenses are payable 100% in advance

Software License Pricing Impact under TLAA 2024 (Kenya) The Tax Laws Amendment Act, 2024 (“TLAA”, “the Act”) w.e.f 27 December 2024 has resulted in a 20% price increase.

Creation of upto 250 characters per IVR or On Hold Prompt to the correct format accepted by the PBX
👉Does not include any configuration on the communication system