?unique=82e974c)
Cloud One Managed SMB Communication Suite
Cloud One's Managed SMB Communication Suite delivers a powerful, reliable, and scalable cloud-based phone system tailored to the unique needs of Small and Medium-sized Businesses (SMBs) in Kenya.
This comprehensive, fully managed cloud-hosted phone system eliminates the complexities and costs associated with traditional on-premise PBX systems. We handle all aspects of your communication infrastructure, from initial setup and configuration to ongoing maintenance and support, allowing you to concentrate on your core business activities.
Our Managed SMB Communication Suite is backed by a 99.9% uptime guarantee under our Service Level Agreement (SLA), ensuring uninterrupted and reliable business communications.
Key Features and Benefits
Experience the remarkable advantages that this solution provides.
- Access your unified communication system from any location, at any time, using a variety of devices, including desk phones, mobile apps, and web interfaces.
- Effortlessly scale your communication capabilities as your business expands, without the burden of hardware upgrades.
- Empower your remote and hybrid workforce with consistent and reliable communication tools.
- Minimize upfront expenses by eliminating the need for costly on-site PBX hardware.
- Reduce ongoing maintenance and support costs with our comprehensive managed service.
- Benefit from predictable monthly billing, enabling effective budget management.
- Automated Attendant (IVR): Efficiently route incoming calls with customizable menus and greetings, ensuring a professional first impression.
- Intelligent Call Queuing and Distribution: Optimize call handling by directing calls to the most appropriate team members, minimizing wait times.
- Call Recording: Enhance quality control and improve customer service with detailed call recordings.
- Flexible Call Forwarding and Transfer: Seamlessly manage calls and ensure uninterrupted communication.
- Voicemail to Email Integration: Receive voicemail messages directly in your email inbox for convenient access.
- Consolidate voice and messaging into a single, integrated platform.
- Utilize mobile applications to stay connected while on the go.
- Real-time Presence Management: Quickly identify the availability status of your colleagues.
- Foster seamless team collaboration through integrated instant messaging and voice conferencing capabilities.
- Manage your phone system through an intuitive, user-friendly web interface.
- Rely on Cloud One's expert support and maintenance for a smooth and hassle-free experience.
- Benefit from a robust and dependable cloud infrastructure with redundant systems.
- Ensure secure communication with advanced encryption and security protocols.
Managed Business Communications Suite Editions
Discover Cloud One Business Communication Suite
Check out our latest BCS Addons to simplify your communication !