(30012) Call End Details Notification

When a call is ended, the PBX will send the CDR to the third-party application.

Report parameters

Parameter	Type	Description
type	Integer	Event ID.
sn	String	PBX serial number.
msg	Object<Call_Details>	The detailed information of the call.

Call_Details

Parameter	Type	Description
call_id	String	The unique ID of each call.
time_start	String	The time when the call was made or received.
call_from	String	The caller's number.
call_to	String	The callee's number.
call_duration	Integer	The time between the call started and the call ended.
talk_duration	Integer	The time between the call answered and the call ended.
src_trunk_name	String	The call was received via which trunk.
dst_trunk_name	String	The call was sent out via which trunk.
pin_code	String	Trunk PIN code.
status	String	Call status. ANSWERED: The callee answered the call. NO ANSWER: The callee didn't answer the call. BUSY: The callee number was in busy state. VOICEMAIL: The callee didn't answer the call, and received a new voicemail.
type	String	Call type. internal: Internal call. inbound: Inbound call. outbound: Outbound call.
recording	String	The name of the call recording file.
did_number	String	The number that the caller dialed.
did_name	String	The name associated with the DID number.
agent_ring_time	Integer	The ringing duration between the time when the call enters the queue and an agent answers the incoming call. (Unit: Second)
uid	String	The unique ID of the CDR.
call_note_id	String	The unique ID of the call note.
enb_call_note	Integer	Whether call note can be edited or not. 0: Call note can not be edited. Non-zero value: Call note can be edited.

Report example

Extension 2005 calls extension 2002.

{
  "type":30012,
  "sn":"3631A2124XXX",
  "msg":"{
           "call_id":"1651057476.362",
           "time_start":"2022-04-27 19:04:36",
           "call_from":"2005",
           "call_to":"2002",
           "call_duration":24,
           "talk_duration":21,
           "src_trunk_name":" ",
           "dst_trunk_name":" ",
           "pin_code":" ",
           "status":"ANSWERED",
           "type":"Internal",
           "recording":"20220427190445-1651057476.362-2005-2002-Internal.wav",
           "did_number":" ",
           "did_name": "",
           "agent_ring_time": 0,
           "uid": "2024111913594421D77",
           "call_note_id":"20250307162604-15379",
           "enb_call_note":1
         }"
}